JBradford Pelton
Oak Creek,WI
Summary
Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of safety and cleanliness and training in customer service. Motivated to learn, grow and excel in everything. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in Distribution and Logistics. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
21
21
years of professional experience
Work History
Amazon Process Assistant
Amazon
10.2023 - Current
- Identified and resolved process issues to drive optimal workflow and business growth.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Assessed products or services to evaluate conformance with quality standards.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Established administrative work procedures to track staff's daily tasks.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Monitored and reported on process performance to verify compliance with established standards.
Amazon Process Assistant
Amazon
06.2022 - 10.2023
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Assisted coworkers and staff members with special tasks on daily basis.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
Amazon TOM Team
Amazon
07.2021 - 06.2022
- Coordinated shipping requests for expedited delivery and documented accurately
- Generated documentation and information required for customer shipments.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Produced weekly status reports detailing logistic operations and problems.
Amazon Warehouse Employee
Amazon
02.2021 - Current
- Volunteered to assist Process Assistant with various projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
Assistant Department Head Camp Ammon
WIsconsin State Fair
08.2003 - 08.2020
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Trained and mentored new employees on industry practices and business operations.
- Established department performance goals and empowered associates to meet or exceed targets through teamwork.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Attendant
Kwik Trip
09.2019 - 02.2021
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Removed safety hazards, soiled items and trash from customer areas.
- Responded to all customer inquiries thoroughly and professionally.
- Cleaned up gas and other spills in accordance with spill procedures.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Deli Clerk
Kroger
09.2018 - 04.2019
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Maintained proper signage and pricing information for displays, cases and counters.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Rural Letter Carrier
USPS
06.2012 - 03.2018
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Helped customers by carrying oversized parcels inside residences.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Gas Station Clerk
Mobil
08.2006 - 10.2012
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
Security
University Of Wisconsin Milwaukee
10.2005 - 04.2006
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
No Degree - Psychology
University Of Wisconsin - Milwaukee
Milwaukee, WIHigh School Diploma -
Nicolet High School
Glendale, WI06.2003
Skills
- Cleaning procedures
- Safety Understanding
- Cash Handling
- Customer Complaint Resolution
- Shipping and Receiving
- Logistics
Languages
I am currently proficient in German (German Immersion School) and in the process of learning Spanish
Timeline
Amazon Process Assistant
Amazon
10.2023 - Current
Amazon Process Assistant
Amazon
06.2022 - 10.2023
Amazon TOM Team
Amazon
07.2021 - 06.2022
Amazon Warehouse Employee
Amazon
02.2021 - Current
Attendant
Kwik Trip
09.2019 - 02.2021
Deli Clerk
Kroger
09.2018 - 04.2019
Rural Letter Carrier
USPS
06.2012 - 03.2018
Gas Station Clerk
Mobil
08.2006 - 10.2012
Security
University Of Wisconsin Milwaukee
10.2005 - 04.2006
Assistant Department Head Camp Ammon
WIsconsin State Fair
08.2003 - 08.2020
No Degree - Psychology
University Of Wisconsin - Milwaukee
High School Diploma -
Nicolet High School