Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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J. Brian Tuzzolino

Charleston

Summary

Diligent Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.

Overview

13
13
years of professional experience

Work History

Client Success Manager

Opex Technologies
04.2021 - 10.2021
  • Participated in strategic planning meetings to align department objectives with broader company goals related to client success management efforts.
  • Conducted regular reviews of account performance, identifying opportunities for upselling and expansion of services.
  • Managed existing client renewals, keeping accounts, information and documents in conformance with compliance standards.
  • Streamlined communication between clients and internal teams for smoother project execution.

Duty Director of Intelligence

U.S. Air Force
06.2017 - 12.2018
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Character and Leadership Development Programs Manager

U.S. Air Force
02.2015 - 06.2017
  • Authored character and leadership curriculum; integrated character and leadership touchpoints within 47-month academic experience
  • Led partnership with USAF leadership center (Profession of Arms Center of Excellence) to establish Enhancing Human Capital program at Air Force Academy
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.

Chief Theater ISR Planner

U.S. Air Force
02.2012 - 02.2015
  • Collaborated with cross-functional teams to align goals and ensure project success during short notice evacuation of multi-national embassies
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.

Course Director / Instructor

U.S. Air Force
12.2008 - 02.2012
  • Directed course design of advanced intelligence analysis course to meet emerging needs in international environments; lauded by senior leaders and students as best course of its kind
  • Led team of six instructors in the development and daily management of a five credit-hour college course; ensured training and certification standards were met and surpassed
  • Provided instructor-led classroom and field training to over 900 students; prepared them to furnish senior leaders and tacticians with predictive analysis products
  • Increased student satisfaction rates by actively soliciting feedback and implementing changes based on their input.
  • Customized instruction for diverse learner needs, ensuring all students had access to meaningful educational experiences.

Education

Master of Project Management -

The Citadel
12.2024

Master of Military Operational Art and Science -

Air Command and Staff College, Air University
03.2014

Bachelor of Science - Criminal Justice

Charleston Southern University
12.2002

Executive Coaching Certification Program -

University of Georgia
02.2023

Skills

  • Client engagement
  • Project management
  • Data analytics
  • Customer retention

Personal Information

Title: Intelligence Officer/Planner/Instructor

Timeline

Client Success Manager

Opex Technologies
04.2021 - 10.2021

Duty Director of Intelligence

U.S. Air Force
06.2017 - 12.2018

Character and Leadership Development Programs Manager

U.S. Air Force
02.2015 - 06.2017

Chief Theater ISR Planner

U.S. Air Force
02.2012 - 02.2015

Course Director / Instructor

U.S. Air Force
12.2008 - 02.2012

Master of Military Operational Art and Science -

Air Command and Staff College, Air University

Bachelor of Science - Criminal Justice

Charleston Southern University

Executive Coaching Certification Program -

University of Georgia

Master of Project Management -

The Citadel

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J. Brian Tuzzolino