Jacob Buba

Customer Service Professional with four years of experience delivering high quality support in fast paced environments. With the ability to troubleshoot complex issues, communicate effectively with diverse users, and maintain client relationships. Maintaining strong knowledge of Customer Relationship Management (CRM) systems, managing claims, and complaints. With the strive to leverage strong interpersonal skills, and problem-solving abilities to convert into a role within the IT field. With commitment to continuous learning and growing development within the IT industry.