Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

RAYMOND CORTEZ

Aurora,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Part Time Package Center Supervisor

UPS
Commerce City, CO
06.2022 - 02.2024
  • Maintained accurate records of employee attendance and audits.
  • Ensured compliance with all safety regulations in workplace.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Prepared reports on operational performance and left them for management team.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.

Auto Parts Delivery Driver

AutoZone
Aurora, CO
07.2023 - 08.2023
  • Delivered parts to customers in timely manner.
  • Organized and inventoried parts for delivery.
  • Loaded and unloaded parts from delivery truck.
  • Maintained records of deliveries, including customer signatures.
  • Verified accuracy of all orders before leaving the warehouse.

Package Handler

UPS Customer Center
Aurora, CO
09.2020 - 07.2021
  • Immediately informed the purchasing team of any missing or damaged items when unloading and receiving
  • Used scanners to keep track of parcel details like condition and receipt
  • Arranged the items in order of their final destination
  • Moved, picked, and put away products using pallet jacks
  • Cleared jams and unblocked the conveyor system to keep the goods flowing

Cashier

Burger King
Aurora, CO
07.2018 - 08.2020
  • Educated customers about desert or snack promotions to increase sales
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • Processed new orders quickly and accurately, completing daily transactions
  • Helped customers by answering questions and completing requests
  • Efficiently and accurately processed large numbers of transactions

Education

Some College (No Degree) - Liberal Arts And General Studies

Colorado Mesa University
Grand Junction, CO

Skills

  • Computer literate
  • Customer direction
  • Excellent verbal communication
  • Heavy lifting
  • Customer service
  • Cash Handling
  • Credit card authorizations
  • Refunds and exchanges
  • Scanner operations
  • Staff training
  • Staff mentoring
  • Multi-Task Management
  • Coaching and mentoring
  • Relationship development
  • Problem resolution
  • Materials handling and transport
  • Process improvement

Affiliations

  • Youth Wrestling Volunteer Coach

Accomplishments

  • Youth Wrestler since age of 4
  • Aurora Public Schools Middle School Wrestling City Champion 6th, 7th Grade.
  • Aurora Public Schools Middle School Wrestling City Runner Up.
  • Aurora Public Schools Rangeview High School Junior Varsity Wrestler Freshman Year
  • Aurora Public Schools Rangeview High School Varsity Wrestler Soph. Junior, Senior Years
  • United Parcel Service Strong Performance Reviews 2022-2024

Timeline

Auto Parts Delivery Driver

AutoZone
07.2023 - 08.2023

Part Time Package Center Supervisor

UPS
06.2022 - 02.2024

Package Handler

UPS Customer Center
09.2020 - 07.2021

Cashier

Burger King
07.2018 - 08.2020

Some College (No Degree) - Liberal Arts And General Studies

Colorado Mesa University

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RAYMOND CORTEZ