J. Carlos Brown
Greenville,SC
Summary
Recent graduate with a Bachelor of Arts in Sociology, equipped with strong analytical, research, and communication skills. Proven ability to engage with diverse communities and contribute to social impact initiatives. Committed to professional growth and understanding of societal structures. Seeking an entry-level position to leverage skills in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Financial Aid Advisor
ECPI University
10.2023 - Current
- Cultivated trusted relationships with students to facilitate academic and career success.
- Guided students through financial aid processes, advising on scholarships, grants, loans, and work-study programs.
- Educated students on financial aid options while assisting with application completion and submission.
- Collaborated with colleagues to enhance strategies for improving student access to financial aid resources.
- Consulted with students considering withdrawal, offering targeted solutions that promote retention.
- Maintained accurate records of student interactions and financial aid disbursements for compliance.
Retail Credit Settlement Services Coordinator
United Community Bank
10.2019 - 10.2023
- Managed appraisal and evaluation orders for consumer and small business loan requests, ensuring timely processing.
- Conducted due diligence on loan applications, including title work and flood determinations, to ensure compliance.
- Facilitated the resolution of title curative items, maintaining regulatory standards, and bank policies.
- Collaborated with loan officers and underwriters to expedite approvals and address customer needs.
Mortgage Loan Disclosure Specialist
United Community Bank
01.2018 - 10.2019
- Monitored and processed new loan submissions, ensuring data accuracy and organization.
- Prepared and delivered loan documents, including estimates and promissory notes, ensuring regulatory compliance.
- Verified disclosures and compliance forms for completeness and accuracy.
- Collaborated with loan officers and borrowers to resolve discrepancies and expedite closings.
Education
Bachelor of Arts - Sociology
Southern New Hampshire University
05-2025
High School Diploma -
Lee Central High School
06-2009
Skills
- Effective communication
- Conflict resolution
- Flexibility and adaptability
- Time management
- Empathy and compassion
- Leadership skills
- Cultural sensitivity
- Interpersonal skills
- Problem-solving
- Research methods
- Customer service
- Team collaboration
Organizations
- Phi Beta Sigma Fraternity, Inc.
- National Honor Society of Leadership and Success
Timeline
Financial Aid Advisor
ECPI University
10.2023 - Current
Retail Credit Settlement Services Coordinator
United Community Bank
10.2019 - 10.2023
Mortgage Loan Disclosure Specialist
United Community Bank
01.2018 - 10.2019
Bachelor of Arts - Sociology
Southern New Hampshire University
High School Diploma -
Lee Central High School
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