Jonathan Carpenter
Orlando,FL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Starling Chevrolet
St. Cloud, FL
07.2023 - Current
- Assisted customers in selecting products based on their needs and preferences.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained accurate inventory records to ensure product availability.
- Handled customer inquiries and resolved issues in a timely manner.
- Collaborated with team members to create effective sales strategies.
- Participated in training sessions to learn about new products and services.
- Engaged with customers to build relationships and encourage repeat business.
- Maintained accurate records of all sales activities in the CRM system.
- Negotiated deals and handled complaints or objections.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
Server/Assistant Bartender
Loading Gastro Brunch
St. Cloud, Florida
03.2021 - 02.2024
- Assisted servers with timely food and drink delivery during busy brunch hours.
- Maintained cleanliness and organization of dining and service areas throughout shifts.
- Supported customer requests by providing menu information and answering questions.
- Set up tables for dining, including arranging utensils, glassware, and condiments.
- Monitored inventory levels of supplies and communicated needs to management promptly.
- Trained new staff on restaurant procedures and teamwork expectations effectively.
- Resolved customer complaints promptly to maintain guest satisfaction and loyalty.
- Maintained detailed records of sales transactions and daily shift reports.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Delivered exceptional customer service in fast-paced dining environment.
Server
Outback Steakhouse
St. Cloud, FL
05.2019 - 03.2023
- Took customer orders accurately and efficiently using point-of-sale system.
- Managed table assignments and maintained cleanliness throughout dining area.
- Handled cash transactions and processed payments with precision.
- Assisted in training new servers on restaurant policies and procedures.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Followed health safety guidelines when preparing and serving food products.
Specialty Beverage Cast Member
Disney
Orlando, FL
06.2018 - 05.2019
- Collaborated with team members to ensure seamless event operations.
- Assisted guests with inquiries, providing information about attractions and services.
- Engaged guests through interactive experiences, enhancing overall enjoyment.
- Adapted to changing situations, responding promptly to guest needs and concerns.
- Interacted with guests to entertain and create fun atmosphere.
- Managed crowd control during peak times to maintain orderliness in the facility.
- Organized, stocked and replenished merchandise following set standards.
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Prepared beverages and served food to customers.
Education
High School Diploma -
Harmony High School
St. Cloud, FL05-2018
Skills
- Product demonstration
- Customer engagement
- Sales negotiation
- Inventory management
- CRM utilization
- Customer relationship management
- Communication effectiveness
- Problem solving
- Leads prospecting
- Objection handling
Affiliations
- Sunday Church
- Family
- Gym
Languages
English
Full Professional
Accomplishments
- Everywhere I have worked I have managed to achieve recognition and achievements for my performance and dedication to my work.
- I have managed to get promotions and/or raises within every job.
- I am constantly learning and educating myself on my given job position as well as learning the the steps and requirements for the next position in line.
Certification
- Certified Personal Trainer
- Actively working on getting a Florida real estate license
- Soon to start my finance classes to pursue a continuing uphill movement in my current sales role.
Timeline
Sales Consultant
Starling Chevrolet
07.2023 - Current
Server/Assistant Bartender
Loading Gastro Brunch
03.2021 - 02.2024
Server
Outback Steakhouse
05.2019 - 03.2023
Specialty Beverage Cast Member
Disney
06.2018 - 05.2019
High School Diploma -
Harmony High School