Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jd Ireland

Spanaway

Summary

I love working amongst people and have spent a few years getting to expand my skills in customer service. I hope to not only gain more, but share my current with you! Thank you for taking the time to look over my resume, I hope you have a great day.

Overview

6
6
years of professional experience

Work History

Trainer

Ashley Furniture Warehouse
Spanaway, WA
03.2023 - 12.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.

Cashier

Goodwill Store
Spanaway, WA
05.2022 - 03.2024

Directed customers in identifying diverse items within the store.

Mastered POS system processes including handling refunds and exchanges.

Upheld store hygiene standards amid customer interactions.

Manager

Galaxy Vapor
Renton, WA
10.2018 - 11.2021
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.

Cashier

711 Gas Station
Parkland, WA
02.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Bethel High School
Spanaway, WA
07.2015

Skills

  • New hire training
  • Brand building and awareness
  • Relationship/loyalty building
  • Customer service
  • Receiving orders

Timeline

Trainer

Ashley Furniture Warehouse
03.2023 - 12.2024

Cashier

711 Gas Station
02.2023 - 09.2023

Cashier

Goodwill Store
05.2022 - 03.2024

Manager

Galaxy Vapor
10.2018 - 11.2021

High School Diploma -

Bethel High School
Jd Ireland