Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jd Ireland

Spanaway

Summary

I love working amongst people and have spent a few years getting to expand my skills in customer service. I hope to not only gain more, but share my current with you! Thank you for taking the time to look over my resume, I hope you have a great day.

Overview

6
6
years of professional experience

Work History

Trainer

Ashley Furniture Warehouse
03.2023 - 12.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.

Cashier

Goodwill Store
05.2022 - 03.2024

Directed customers in identifying diverse items within the store.

Mastered POS system processes including handling refunds and exchanges.

Upheld store hygiene standards amid customer interactions.

Manager

Galaxy Vapor
10.2018 - 11.2021
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.

Cashier

711 Gas Station
02.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Bethel High School
Spanaway, WA
07.2015

Skills

  • New hire training
  • Brand building and awareness
  • Relationship/loyalty building
  • Customer service
  • Receiving orders

Timeline

Trainer

Ashley Furniture Warehouse
03.2023 - 12.2024

Cashier

711 Gas Station
02.2023 - 09.2023

Cashier

Goodwill Store
05.2022 - 03.2024

Manager

Galaxy Vapor
10.2018 - 11.2021

High School Diploma -

Bethel High School
Jd Ireland