Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin P. Davis

Fort Worth,Texas

Summary

Hardworking adjuster focused on orientation towards detail. Experienced and comfortable with assisting and serving a diverse people. Take pride in providing honorable customer service. Fast learner and love working in teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Outside Catastrophe Adjuster

Allstate
Fort Worth, TX
03.2024 - Current
  • Managed high-volume caseload of property claims resulting from weather such as, wind, hail, hurricanes, etc
  • Conducted thorough on-site inspections to determine damage, coverage, and settlement options while adhering to company policy and industry standards
  • Utilized Xactimate software to estimate property damages and negotiate settlements, achieving average claim accuracy rate of 95%
  • Acted as subject matter expert in property insurance policies, interpreting coverage and conditions to provide clear explanation to policyholders
  • Demonstrated strong organization skills while meeting aggressive deadlines during peak seasons

Remote Adjuster - Hail Reconciliation Unit

QA Claims - State Farm
03.2023 - 01.2024
  • Reconciled supplemental estimates using Xactimate and ClaimXperience in accordance with policy coverage
  • Regularly drafted and typed routine correspondence while recording file- related activities
  • Completed estimates, statement of losses, and issued payments
  • Negotiated with insureds, agents, contractors, and public adjusters to rectify differences in scope
  • Managed incoming calls in team environment
  • Authority up to 35k

Remote Adjuster - Stewardship

QA Claims- State Farm
03.2023 - 05.2023
  • Maintained full claim ownership for 70+ claims
  • Handled various types of losses and perils while following leading industry protocols that resulted in fair settlements
  • Focused on exceptional customer service, resolving conflicts effectively, and establishing strong connections with customers
  • Managed incoming calls in team environment
  • Addressed supplements as received

Claims Examiner

Team One-Security First Insurance
09.2022 - 02.2023
  • Hurricane Ian- Full claim ownership for 100+ claims
  • Conducted comprehensive interviews of insureds to gather facts of loss
  • Clarified coverages of losses to insureds and assisted in finding ALE arrangements
  • Interpreted insurance policy to ascertain levels of coverage and determine claim decisions
  • Labeled photos, completed estimates, and issued payments
  • Utilized software's such as Xactanalysis, Corelogic, Xactimate, etc

Remote - Claims Representative

Eberls Claim Service/Renfroe
12.2021 - 08.2022
  • Managed over 50 customer calls/tasks per day for auto claims
  • Evaluated facts given by investigation to determine extent of liability of insured
  • Posted payments to accounts and maintained records
  • Applied claim handling procedures to process claims and close claim files
  • Arranged for salvage disposition or other recovery
  • Sent claims to subrogation as appropriate
  • Used State Farm systems and technology accurately

Education

Bachelor of Science - Mechanical Engineering

Tuskegee University
Tuskegee, AL
05.2020

Skills

  • 20 State Licenses
  • Claims Handling and Documentation
  • Exemplary Customer Service
  • All-line Texas Adjuster
  • Texas Notary Public
  • Confidential Records Management
  • Strong Oral and Written Communication

Certification

  • State Farm Auto
  • State Farm Property
  • TWIA Desk Examiner
  • Rope and Harness
  • Flood Control Number Card

Timeline

Outside Catastrophe Adjuster

Allstate
03.2024 - Current

Remote Adjuster - Hail Reconciliation Unit

QA Claims - State Farm
03.2023 - 01.2024

Remote Adjuster - Stewardship

QA Claims- State Farm
03.2023 - 05.2023

Claims Examiner

Team One-Security First Insurance
09.2022 - 02.2023

Remote - Claims Representative

Eberls Claim Service/Renfroe
12.2021 - 08.2022

Bachelor of Science - Mechanical Engineering

Tuskegee University
  • State Farm Auto
  • State Farm Property
  • TWIA Desk Examiner
  • Rope and Harness
  • Flood Control Number Card
Justin P. Davis