J. Deann Smith

When it comes to customer care my best traits come to the surface. I am compassionate and empathetic by nature. I am excellent at conflict resolution with customers because I understand they are frustrated with the situation and not with me. I've learned if you stay calm and be kind to people, in most cases, it calms the entire situation. Tech-savvy, with the eagerness to learn new things. I live in a very small town and I don't want to relocate, but I want a job very badly. I don't want to commute, I have a quiet home, excellent internet, wonderful people skills, and that is why home based customer service is perfect for me. Knowledgeable and dedicated customer service professional with extensive experience in working with the general public. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.