J'Den Francois
Baltimore,Md
Summary
Reliable security-focused professional with a clean record, public-facing communication skills, and experience following safety procedures in fast-paced environments. Brings staff coordination, workflow optimization, and incident awareness to support safe, orderly operations and protect community assets.
Overview
4
4
years of professional experience
Work History
Host / Greeter
Olive Garden Italian Restaurant
10.2022 - 01.2023
- Greeted customers upon arrival at the restaurant.
- Assisted guests with reservations and guided them to their tables for a smooth dining experience.
- Provided accurate wait time estimates and seated guests in the waiting area to enhance customer satisfaction.
- Providing customers with menus and answering any initial questions they may have
- Answered phones to assist with inquiries and schedule reservations for large parties and law enforcement.
- Optimizing seating at different tables to ensure even workload for wait staff
Board of Election Elections Specialist
Howard County Summer Youth Employment Program
07.2019 - 08.2019
- Entered and maintained accurate data for voter registration lists to ensure up-to-date voter information.
- Responded to public inquiries regarding voter registration and election activities, facilitating informed participation.
- Organized and maintained voter registration files to support efficient access and retrieval of voter information.
- Demonstrated the ability to learn the voter registration software utilized in the Elections Office
- Scanned documents to maintain voter registration images.
- Handled all mailings, including voter registration cards.
Education
Special Police Officer
Security Training Academy
8585 Fort Smallwood Rd., Pasadena, MD 2112202-2026
Navy
The U.S. Navy Basic Training
10-2024
High School Diploma -
Piscataway High School
100 Behmer Rd, Piscataway, NJ 0885406-2023
Central Sterile Tech. Course
Medical Link Academy
134 Evergreen Place, Suite 711, East Orange, NJ 0701-2022
Skills
- Telephone reception
- Menu management
- Staff coordination
- Workflow optimization
- Seating arrangements
- Server support
Timeline
Host / Greeter
Olive Garden Italian Restaurant
10.2022 - 01.2023
Board of Election Elections Specialist
Howard County Summer Youth Employment Program
07.2019 - 08.2019
Special Police Officer
Security Training Academy
Navy
The U.S. Navy Basic Training
High School Diploma -
Piscataway High School
Central Sterile Tech. Course
Medical Link Academy