Summary
Overview
Work History
Education
Skills
Websites
Honors Awards
Timeline
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Jeffrey Yanover

Oceanside,NY

Summary

I am a high-energy, successful sales professional with 30 years of successful sales record in domestic and global IT markets. I have delivered exceptional results through a track record of sales leadership and commitment to sales excellence. I was the lead Account Executive and negotiated a complex contract for MetLife Stadium. Home of the New York Jets and New York Giants of the NFL for a variety of professional and strategic network services. Highlights of the deal included MPLS, Managed Internet, Local, Toll-Free, and LD Voice. 500 Plus Cisco IP phones, 2,000 IPTV plus endpoints, 450 points of sale locations, 700 video surveillance cameras, and 518 wireless access points, with a total capacity of over 12,000 endpoints as well as on-site network support on event/game days. This deal was highlighted in the July 29th, 2010, New York Times with a value of over 19 Million. At Lumen Technologies (Level 3/CenturyLink) I helped lead the team to bring all 30 MLB Ballparks On-net and bring Instant Replay to MLB. Value of this deal was over 5 Million Also doing my time at Lumen I lead the team to bring in a multi-year million-dollar outsourced DR (Disaster Recovery Solution for a Major Multimedia International Company. At T-Mobile I lead the team for a US wide HSI/FWA rollout for a major US Bank with over 2200 US Sites Value of the deal 2 Million. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Client Partner Executive, Strategic Accounts

T-Mobile
01.2023 - Current
  • I am responsible for Growing Revenue and Total Account Management
  • Business Planning at the CIO/CTO and CFO Level
  • Determine Clients Communications needs and helping them grow their business using the full suite of T-Mobile for Business services
  • (IOT, Edge Compute, Cloud compute) Also work with partners like Apple, Samsung and Cradlepoint and others to build a single solution.
  • Strengthened client relationships by consistently delivering tailored solutions and proactive communication.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Improved customer satisfaction ratings with prompt issue resolution and diligent followups.
  • Developed strategic partnerships for increased market reach, collaborating closely with cross-functional teams.
  • Provided expert guidance on product offerings, helping clients to make informed decisions based on their unique needs.

Client Executive Verizon Business Group

Verizon Business
07.2021 - 12.2022
  • I was responsible for Growing Revenue and Total Account Management
  • Business Planning at the CIO/CTO and CFO Level
  • Determine Clients Communications needs using Cloud Services, VOIP, IPVPN, Data Center Services both Hosted and Colo as well as DDoS, SDWAN, UCC/Conferencing both audio and net (Bluejeans) Team with the VerizonWireless on joint solutions FWA
  • Led cross-functional teams to develop innovative strategies, driving business growth and profitability.
  • Drove sales by developing multi-million dollar contract sales.
  • Worked with Verizon partners like Cisco, Dell, Equinix, and others to build a total one-stop solution for my customers and additional Revenue for Verizon.
  • Enhanced client relationships by identifying their needs and providing tailored solutions.
  • Increased revenue generation through the development and implementation of strategic sales plans.
  • Delivered consistent, high-quality service to ensure client satisfaction and retention.
  • Negotiated profitable contracts with key clients, securing long-term revenue streams for the company.

Account Director II Large Enterprise

Lumen Technologies
08.2020 - 07.2021
  • I was responsible for Account Management and growing revenue in the Large Enterprise Market at the CIO/CTO Level
  • Supporting Customers IT and Telecommunications and Security needs
  • Selling and supporting a wide variety of products and services including MPLS, SDWAN, HSIP, WAVES Data Center Services, Manage Services, CDN, Unified Communication Services EVPL, DDoS VOIP IP Toll Free, Cloud Service both public and private
  • Working with Lumen (CenturyLink) CPE and Software partners: Zoom, Microsoft, Cisco, Dell, HP, Jupiter and others to build a total one stop solution for my customers and added revenue for Lumen.
  • Developed comprehensive account plans to align client objectives with actionable strategies for success.
  • Maintained up-to-date knowledge of industry trends and best practices, offering valuable insights to clients seeking competitive advantages.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Account Director II Content Markets Global Accounts (CenturyLink)

Lumen Technologies
11.2017 - 07.2020
  • I was responsible for account management and growing revenue into the strategic content channel
  • I was the Account Director for the MLB/MLBAM, USTA & Raycom Media & Tickets.com 120 Sports Accounts
  • Establishing and maintaining business relationships and account planning at the CIO and CFO Level
  • Determine the client's communications needs using Waves Services, Cloud Services, VOIP / IPVPN's CPE, Local PRIs,Data Center Services both hosted and COLO, MPLS, Toll Free and ECR, CDN services, Conferencing Service using both Net and Audio, Data/Network Managed Services.Which best fit the customer telecommunications needs.
  • Increased client satisfaction by effectively managing account teams and delivering exceptional service.
  • Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Account Director I Content Markets (Level 3)

Lumen Technologies
10.2012 - 10.2017
  • I was responsible for account management and growing revenue into the strategic content channel
  • I was the Account Director for the MLBAM (MLB.com) Account.Establishing and maintaining business relationships and account planning at the CIO and CFO Level
  • Determine the client's communications needs using Cloud Services, VOIP / IPVPN's CPE, Local PRIs,Data Center Services both hosted and COLO, MPLS, Toll Free and ECR, CDN services, Conferencing Service using both Net and Audio, Data/Network Managed Services.Which best fit the customer telecommunications needs.
  • Increased client satisfaction by effectively managing account teams and delivering exceptional service.
  • Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
  • Negotiated favorable contract terms with clients, securing long-term business relationships and revenue growth.
  • Conducted market research to identify trends and opportunities, informing data-driven decision-making for clients.
  • Implemented creative solutions for complex client challenges, resulting in increased customer satisfaction ratings.

Senior Major Account Executive

Verizon Business
01.2006 - 09.2012
  • I was responsible for total account management and growing revenue into existing account base
  • Open large new business accounts
  • Renewing contracts, establishing and maintaining business relationships and account planning at the CIO and CFO Level
  • Determine client's communications needs using Cloud Services, Switched, Dedicated Voice Services and VOIP ,IPVPN's CPE, Local PRIs ATM Frame, Data Center Services both hosted and COLO, MPLS, Toll Free and ECR services, Conferencing Service using both Net and Audio, Data/Network Managed Services which best fit the customer telecommunications needs
  • Work with Verizon CPE partners: Cisco, Dell, HP, Jupiter and others to build a total one stop solution for my customers and added revenue for Verizon.
  • Delivered presentations to C-level executives, effectively communicating the value of product offerings and services.
  • Expanded client base by proactively identifying new business opportunities and conducting market research.

Global Investment Account Manager (MCI)

Verizon Business
01.1999 - 01.2005
  • I was responsible for growing revenue, selling into the investment account base
  • With little or no revenue with MCI, renewing contracts, establishing and maintaining business relationships with the CIO and CFO account planning with Global Based Investment Accounts Worldwide
  • Determine client's communications needs using Switched, Dedicated Voice Services ECR Service and IP CPE Local ATM Frame Relay MPLS Services, which best fit the customer Telecommunications needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Enhanced global account management by implementing effective communication and negotiation strategies.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed complex projects across multiple regions, ensuring timely delivery and exceeding client expectations.
  • Increased customer satisfaction through timely resolution of issues and proactive relationship building.

Strategic Service Representative (MCI)

Verizon Business
08.1994 - 12.1998
  • I supported the existing strategic account customers with revenues in excess of $8,000,000 Prepare and deliver billing and service agreement reviews at regular time intervals with customers
  • Propose and sold new services to customers to meet their business needs and provide additional revenue to MCI Assure that customer contracts are implemented according to the executed agreement
  • Oversaw all dedicated service installs.
  • (Frame Relay, ATM ,Toll Free Local LD Internet) Worked with account sales team representatives on charges to customer's contracts and services as needed.
  • Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
  • Streamlined customer service processes for improved efficiency and reduced response times.
  • Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
  • Delivered outstanding support, assisting customers in navigating complex product offerings and services.
  • Collaborated with cross-functional teams to enhance overall client experience and satisfaction levels.

Education

Associate of Arts and Sciences - Business Management Marketing

Queensborough Community College of The City University of New York (CUNY)
Bayside, NY

Skills

  • Managed Services
  • VoIP
  • Data Center
  • Cisco Technologies
  • Managed Hosting
  • Ethernet
  • IP
  • CDN
  • Streaming Solutions
  • Software As Service
  • Cyber Security
  • Analytical thinking
  • Business development
  • Cross-functional collaboration
  • Relationship Building

Honors Awards

  • Verizon Credit Success Bulletin Winner Metlife Stadium
  • MCI Outstanding Sales Performance 1st QRT 2005
  • Verizon $1 Million Plus Club Equipment Sales
  • MCI Top Sales Rep 100% Plus Club
  • Lumen 4th QTR 2020 224% Of Sales Plan
  • Verizon 100% Plus Club 2021
  • Level-3 Team Elite Award 2015
  • Level 3 Team Elite Award 2016
  • Verizon Top CPE Sales Winner 2009
  • Verizon President Club Winner 2010
  • MCI Masters Winner 1999

Timeline

Client Partner Executive, Strategic Accounts

T-Mobile
01.2023 - Current

Client Executive Verizon Business Group

Verizon Business
07.2021 - 12.2022

Account Director II Large Enterprise

Lumen Technologies
08.2020 - 07.2021

Account Director II Content Markets Global Accounts (CenturyLink)

Lumen Technologies
11.2017 - 07.2020

Account Director I Content Markets (Level 3)

Lumen Technologies
10.2012 - 10.2017

Senior Major Account Executive

Verizon Business
01.2006 - 09.2012

Global Investment Account Manager (MCI)

Verizon Business
01.1999 - 01.2005

Strategic Service Representative (MCI)

Verizon Business
08.1994 - 12.1998

Associate of Arts and Sciences - Business Management Marketing

Queensborough Community College of The City University of New York (CUNY)

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Jeffrey Yanover