JE Duchesneau
Paw Paw,MI
Summary
Accomplished Service Center Manager at Valvoline Instant Oil Change, adept in leadership and operational excellence. Spearheaded staff performance improvements and resolved customer issues, enhancing loyalty. Excelled in financial reporting and sales planning, driving service center profitability. Cultivated a positive work environment, emphasizing safety and motivation.
Overview
3
3
years of professional experience
Work History
Service Center Manager
Valvoline Instant Oil Change
04.2022 - Current
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Promoted a positive work culture by fostering open communication channels among team members.
- Presented budgets and performance reports to corporate offices.
- Managed budgets and resources effectively, ensuring profitability of the service center.
Education
High School Diploma - N/a
Plainwell High School
Plainwell, MI05.2021
Skills
- Safety trained
- Leadership trained
- Staff Training and Development
- Operational Excellence
- Motivation
- Sales Planning
- Financial Reporting
- Financial sales
Timeline
Service Center Manager
Valvoline Instant Oil Change
04.2022 - Current
High School Diploma - N/a
Plainwell High School
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