Jeada Ingram
New Orleans,LA
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
cashier, cook, prep
Mcdonalds
05.2021 - 05.2023
- Processed refunds and exchanges in accordance with company policy.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
cashier, prep
Canes
11.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
high school diploma -
Hahnville High School
Boutte, la05.2023
medical assistant course -
River parish community college
Reserve, la05.2023
Skills
- Certification in Microsoft word/powerpoint
- CPR certification
- Medical assistant
- Patient care
- Customer service
- Communication
- Patience and Empathy
- Security Monitoring
- Problem Resolution
- Calm Under Pressure
- Complaint Handling
- Dispute Resolution
- Problem-solving abilities
Accomplishments
BLS certification
Medical assistant
Timeline
cashier, prep
Canes
11.2022 - 03.2023
cashier, cook, prep
Mcdonalds
05.2021 - 05.2023
high school diploma -
Hahnville High School
medical assistant course -
River parish community college