Jean Achille
WARWICK
Summary
Dynamic field technical support professional with proven adaptability and problem-solving skills. Excelled at HP, leveraging computer expertise and a positive attitude to enhance customer service. Demonstrated teamwork and flexibility in challenging environments, including night and weekend shifts. Committed to continuous learning and delivering exceptional results in fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Field Technical Support
HP
08.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Field Technical Support
Net Tech
06.2006 - 07.2009
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Applied Science - Computer And Networking Technology
CCRI
Warwick, RI05-2004
Bachelor of Science - Mathematics
ENS
Port-au-Prince, Haiti06-1994
High School Diploma -
College Le Normalien
Port-au-Prince, Haiti06-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
Certification
A+
Languages
English
Professional Working
French
Full Professional
Timeline
Field Technical Support
HP
08.2009 - Current
Field Technical Support
Net Tech
06.2006 - 07.2009
Associate of Applied Science - Computer And Networking Technology
CCRI
Bachelor of Science - Mathematics
ENS
High School Diploma -
College Le Normalien