Jean Alcis
Philadelphia,PA
Summary
Seasoned leader with a proven track record at Amazon, adept in driving team performance and safety through data-driven strategies and coaching. Excelled in creating positive environments and enhancing operational efficiency. Skilled in communication and holding a CDL - Class A, consistently achieving and surpassing goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
AREA MANAGER at DDP9
AMAZON
Philadelphia, Pensylvania
06.2023 - Current
- Track and analyze team performance through metrics (e.g., productivity, safety, quality).
- Use data to identify areas for improvement and implement corrective actions.
- Conduct performance reviews and provide feedback to associates to foster growth and development.
- Owned and executed multiple site projects to improve the safety of warehouse workers and delivery associate.
- Enforce safety policies and procedures to maintain a safe working environment.
Supervisor/ Shift - Assistant at DDP9
AMAZON
Philadelphia, PA
01.2021 - 06.2023
- Work with managers in executing operations goals and brainstorming ideas to
exceed department performance goals. - Labor track Associates and ensure they are on task and working safely.
- Ensure successful area performance, through tracking and reporting metrics.
- Conduct/Review environmental audits for logistics activities, such as the dock, and
out on the floor with stowers.
AMAZON
Langhorne, PA
03.2018 - 11.2020
- Worked at every given position and always ready to give 100%. I train new hires at every station,
- Guide new hires through the company’s on boarding process, introducing them to company policies, tools, and procedures while Providing hands-on training for job-specific tasks and skills.
- Gather feedback from new hires about their training experience, offering insights to improve the on boarding process.
COOK
Rib Rack
Philadelphia, PA
05.2016 - 12.2018
- Cook food according to the menu and recipes, ensuring dishes are prepared to order and served at the appropriate temperature and quality.
- Operate various kitchen equipment such as grills, fryers, ovens, and stovetops.
- Ensure consistency in food preparation, from taste and presentation to portion sizes.
Education
Customer assistance
COMMUNITY COLLEGE OF PHILADELPHIA
PHILADELPHIA, PA09.2019
DIPLOMA -
OLNEY CHARTER HIGH SCHOOL
PHILADELPHIA, PA06.2017
Skills
- Customer assistance
- Communication
- Creating a positive environment
- Independent work
- Collaborative work
- Problem solving
- Coaching
Certification
- CDL - Class A
Timeline
AREA MANAGER at DDP9
AMAZON
06.2023 - Current
Supervisor/ Shift - Assistant at DDP9
AMAZON
01.2021 - 06.2023
AMAZON
03.2018 - 11.2020
COOK
Rib Rack
05.2016 - 12.2018
Customer assistance
COMMUNITY COLLEGE OF PHILADELPHIA
DIPLOMA -
OLNEY CHARTER HIGH SCHOOL