Yadiel Otero
Tucson,AZ
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Cold Area Y Cashier
Paleteria y Neveria La Michuacana
Tucson , AZ
03.2023 - 12.2025
- Worked closely with front-end staff to assist customers.
- Offered customers carry-out service at completion of transaction.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned items and checked pricing on cash register for accuracy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Balanced daily transactions on a computerized point-of-sale system.
- Adhered to social distancing protocols and wore mask or face shield.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Built and maintained productive relationships with employees.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Discounted purchases by scanning and redeeming coupons.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Ensured compliance with all safety regulations within the store environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Answered customers' questions and provided information on store procedures or policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer inquiries regarding store policies and procedures.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed household errands and other essential duties.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Driver
Federal Group
Tucson , AZ
12.2024 - 01.2025
- Documented daily mileage, gas, and other data.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Delivered goods and services to customers on time and in excellent condition.
- Transported riders to designated stops according to pre-determined schedules.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Completed necessary paperwork and documentation for deliveries.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Managed time effectively to meet tight delivery deadlines.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Maintained confidentiality of sensitive materials during transport.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Picked up clients from specific locations to transport and drop off at destinations.
- Managed fuel consumption and expenses for vehicle operations.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Maintained delivery schedules without compromising safety.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Maintained accurate logs of vehicle inspections and repair status.
- Assisted passengers with loading and unloading their luggage.
- Assisted with loading and unloading freight when necessary.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Secured merchandise, avoiding damage during transportation.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Enhanced customer satisfaction by providing courteous and professional service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Utilized GPS and maps for efficient route planning.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Drove trucks to and from job sites to deliver supplies.
- Collected payments for goods delivered or unloaded.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Managed time efficiently when making multiple stops along designated routes.
- Adapted to changing routes or schedules as required by the employer.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after shift for damage.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Communicated effectively with dispatch and customers to provide status updates.
- Operated a variety of vehicles safely in diverse weather conditions.
- Saved fuel by leveraging GPS to identify faster routes.
- Transported clients to specified destinations safely and on-time.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Adhered to traffic laws and regulations to prevent accidents.
- Reported any incidents involving the truck or its cargo to management immediately.
- Kept accurate records of deliveries and customer signatures.
- Achieved consistently high customer scores due to exceptional service.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Verified the contents of inventory loads against shipping papers.
- Reported any vehicle malfunctions or accidents immediately to management.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
Kitchen Team Member
Eat Fresh Mexican Food Raspados
Tucson, AZ
01.2023 - 03.2023
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Participated in receiving deliveries and organizing supplies in storage areas.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Distributed food to waiters and waitresses to serve customers.
- Observed food safety and sanitation protocols to reduce germ spread.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Performed basic maintenance duties such as wiping down counters and surfaces after each shift.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Labeled containers appropriately with date and time stamps indicating when they should be used or discarded.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
- Stocked supplies such as food items, condiments, paper products, and cleaning materials.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
- Disposed of waste in accordance with company policies and procedures.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Prepared ingredients for use in dishes according to recipes.
- Monitored inventory to keep adequate stock of food items and supplies.
- Acquired new skills to support team and further accommodate customer needs.
- Cleaned and organized workstations and cooking utensils.
- Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Cooked a variety of dishes including entrees, side dishes, salads, sandwiches and desserts.
- Prepared workstations with ingredients and tools to increase efficiency.
- Assisted with special event catering and preparation, including setup and food service.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Stored food in designated containers and storage areas to prevent spoilage.
- Operated commercial kitchen equipment such as ovens, grills, fryers, steamers.
- Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Weighed ingredients accurately using scales provided before adding them to recipes.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Transported trash to dumpster, properly disposing of expired food items.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Contributed to menu planning by providing input on dish preparation and presentation.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Checked temperatures of freezers and refrigerators regularly to ensure safe storage of perishables.
- Inspected kitchen equipment for proper functioning prior to use.
- Communicated effectively with other members of the kitchen staff regarding tasks assigned.
- Followed established safety guidelines when handling hot foods or sharp objects.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sanitized utensils, dishes or silverware.
- Monitored expiration dates on food products and restocked shelves accordingly.
- Assisted in training new team members on kitchen operations and protocols.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Ensured proper storage of food supplies to minimize waste and maintain freshness.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured that all health codes were followed when preparing meals for customers.
- Prepared garnishes to complement dishes on menu.
- Adhered to recipes to produce consistent results in taste and presentation.
- Provided assistance during busy periods by taking on additional responsibilities as needed.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted with the presentation of meals by plating food items in an attractive manner.
- Took and recorded temperatures of food, refrigerators and freezers.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Maintained a clean and sanitary kitchen environment.
- Took initiative to suggest changes or improvements to existing processes or menus.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Completed day-to-day duties accurately and efficiently.
- Greeted customers, took orders and answered questions about menu items.
- Followed recipes and customer requests to prepare meals.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma -
Arturo Puig Ruiz De Villa
Mayabeque , Cuba 05-2014
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Customer assistance
- Cash handling
- Payment collection
- Issue resolution
- Transaction handling
- Money handling
- Refund handling
- Customer relations
- Merchandise restocking
- Sales expertise
- Order verification
- Cash register systems
- ID verification
- Liquor law compliance
- Product knowledge
- Reliability and punctuality
- Cleaning and sanitizing
- Work ethic and integrity
- Cash handling and management
- Professionalism and courtesy
- Loyalty program promotion
- Daily reporting
- POS systems
- Inventory restocking
- Ordering and stocking
- Staff mentoring
- Sales transactions
- Product recommendations
- Currency counting
- Basic math
- Credit card processing
- Checkout monitoring
- Decision making aptitude
- Hospitality and accommodation
- Refunds and exchanges
- Purchase assistance
- Patience and empathy
- Training and onboarding
- Receipt handling
- Credit and cash transactions
- Written and verbal communication
- Organizational growth
- Loss prevention
- Gift card handling
- Inventory control
- Dependability and reliability
Affiliations
Passionate and Dynamic Individual
Results-driven and enthusiastic individual with experience in outdoor activities, agriculture, fishing, and sports. Skilled in cooking and object restoration. Seeking opportunities to apply my skills and experience in an innovative and team-oriented environment
Outdoor Activities
- Participation in nature camps and excursions.
- Experience in hiking, camping, and wildlife observatio
Agriculture
- Assisted in community farms and gardens.
- Experience in fruit and vegetable cultivation and harvesting.
Fishing
- Participated in fishing excursions in rivers and lakes.
- Experience in fishing techniques and equipment handling.
Sports
- Participated in football, basketball, and volleyball teams.
- Experience in training and competition.
Cooking
- Experienced in meal and dessert preparation.
- Knowledge of culinary techniques and ingredient management.
Object Restoration
- Experienced in restoring antique furniture and objects.
- Knowledge of restoration techniques and material handling.
Skills
- Teamwork and leadership.
- Effective communication and conflict resolution.
- Equipment and tool handling.
- Knowledge of culinary techniques and object restoration.
- Experience in outdoor activities and sports.
Certification
Certifications:
- Lunch Service
- Basic Cuisine
- Culinary Arts Leveling
Languages
Spanish
Full Professional
English
Elementary
Timeline
Driver
Federal Group
12.2024 - 01.2025
Kitchen Cold Area Y Cashier
Paleteria y Neveria La Michuacana
03.2023 - 12.2025
Kitchen Team Member
Eat Fresh Mexican Food Raspados
01.2023 - 03.2023
High School Diploma -
Arturo Puig Ruiz De Villa
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