Jean Anderson
Richmond
Summary
Detail-oriented leader with a track record of improving team performance and customer satisfaction. Skilled in decision-making and employee motivation, driving operational excellence in fast-paced environments.
Overview
51
51
years of professional experience
Work History
Supervisor Publicity Department
Pacific Racing Association
09.2000 - 04.2024
- Supervised daily operations to ensure compliance with racing regulations and safety standards.
- Trained and mentored team members on best practices in race management and customer service.
- Streamlined operational processes to enhance efficiency in event preparations and execution.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Analyzed operational workflows to identify areas for improvement, resulting in enhanced productivity.
Data Entry Lead
California Authority of Racing Fairs
06.1993 - 10.1999
- Oversaw data entry processes, ensuring accuracy and efficiency across multiple projects.
- Trained and mentored junior staff on data management best practices and software applications.
- Coordinated with cross-functional teams to facilitate timely completion of data-related tasks.
- Managed project timelines, ensuring deliverables met organizational standards and deadlines.
- Improved overall efficiency with the development of standardized templates for repetitive tasks and projects.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records, and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
Owner Winners Circle Bar and Restaurant
Myself
06.1973 - 05.1979
- Developed and implemented strategic business plans to drive growth and profitability.
- Managed financial planning, budgeting, and resource allocation for sustainable growth.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring efficiency and quality in service delivery.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
- Created marketing strategies that effectively increased brand visibility and market reach.
- Built strong relationships with clients, enhancing customer satisfaction and loyalty.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Mentored team members, fostering skill development and professional growth.
- Trained and motivated employees to perform daily business functions.
Education
No Degree - Accounting And Math
Contra Costa College
San Pablo, CA 05.2001 -
High School Diploma -
North Marion High
Aurora, OR05-1969
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Employee motivation
Timeline
No Degree - Accounting And Math
Contra Costa College
05.2001 -
Supervisor Publicity Department
Pacific Racing Association
09.2000 - 04.2024
Data Entry Lead
California Authority of Racing Fairs
06.1993 - 10.1999
Owner Winners Circle Bar and Restaurant
Myself
06.1973 - 05.1979
High School Diploma -
North Marion High