Jean-Marie Austin

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• Assisted coworkers and staff members with special tasks on daily basis.
• Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
• Participated in team building activities to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

• Assisted caseworkers with weekly/bi-weekly visits to client homes (depending on need) to evaluate quality of care.
• Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
• Coordinated support services for patients, daily communication with social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans.

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted patients with therapy exercises as specified by care team.
• Kept accurate records of patients' care, condition and progress.

• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Provided care to 6-15 patients daily throughout lifespan in respite facility with consideration of aging processes, human development stages and culture.