
Dedicated customer service talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 10+ years of experience in quickly resolving difficult issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Motivated manager experienced in roles with superior talent for getting up to speed quickly and achieving metrics. I easily work well in group environments or with individuals in a one on one scenario. Offers flexible schedule to work peak hours. Delivers excellent customer service by practiced listening and speaking skills. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.