Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Bartels

Summary

Dedicated customer service talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 10+ years of experience in quickly resolving difficult issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Motivated manager experienced in roles with superior talent for getting up to speed quickly and achieving metrics. I easily work well in group environments or with individuals in a one on one scenario. Offers flexible schedule to work peak hours. Delivers excellent customer service by practiced listening and speaking skills. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Dock L1

Amazon
10.2023 - Current
  • Palletize
  • Water Spider
  • Robo-scout
  • Vast
  • Quality
  • Dock Audits
  • Problem Solve
  • AR Certified
  • AFM Certified
  • Blitz Certified
  • Staffing


Picker Packer L1

Amazon
12.2021 - 06.2022
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

Education

Associate of Applied Science - Electrical Engineering

ITT-TECH
Swartz Creek, MI
11.2012

Skills

  • Pick
  • AFE flow
  • AFE singles
  • AFE smart pack
  • Dock palletization
  • Dock water spider
  • Dock Robo-scout
  • Dock audits
  • Dock Problem Solve
  • AR Certified
  • AFM Certified
  • Blitz Certified
  • Dock Vast
  • Report creation
  • Report generation
  • Customer relations
  • Product organization
  • Courteous demeanor
  • Problem-solving abilities
  • Process optimization
  • Inbound and outbound
  • Data evaluation
  • Adaptive team player
  • Shipment Procedures

Timeline

Dock L1

Amazon
10.2023 - Current

Picker Packer L1

Amazon
12.2021 - 06.2022

Associate of Applied Science - Electrical Engineering

ITT-TECH
Jean Bartels