Jean-Claude Guadiz
Oregon City
Summary
Dedicated RMA Tech I with a strong background in troubleshooting and repair services. Recognized for exceptional multitasking and organization skills, contributing to enhanced workflow efficiency and quality control adherence. Ready to drive improvements in documentation and reporting.
Overview
13
13
years of professional experience
Work History
RMA Tech I
Sig Sauer Electro-optics
Tualatin, OR
10.2024 - Current
- Diagnosed and resolved customers' product issues efficiently and effectively.
- Experience in ERP/Oracle transaction systems.
- Collaborates with team members to enhance workflow processes.
- Collaborates with customer representatives to handle customers needs and upgrade reasons.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of the product in accordance with manufacturer specifications.
- Receive and sent out customers new or repaired product
- Handling Return for credit merchandise from big dealers.
Lead Assembler II
Sig Sauer Electro-optics
Tualatin, OR
08.2022 - 10.2024
- Experience in ERP/Oracle transaction systems.
- Assigned tasks to team members based on their skill set, experience level, and workloads.
- Monitored production processes to ensure that quality control standards were met.
- Inspected finished products for accuracy against specifications.
- Provided guidance and technical support to assemblers during the assembly process.
- Trained new employees on safety protocols, and proper use of tools and equipment.
- Ensured that all machinery was operated safely and efficiently according to company policies.
- Developed strategies for improving overall production efficiency levels within the team environment.
- Collaborated with engineering department to resolve design-related issues promptly.
- Read and interpreted blueprints, schematics, and diagrams to determine the parts needed for assembly.
- Created detailed reports outlining completed projects, time frames, materials used.
- Reported any issues or discrepancies with product design or performance to management staff.
Propulsion/Production Tech V
NWUAV Propulsion Systems
McMinnville, OR
11.2016 - 08.2022
- AS9100 compliant
- Assisted engineers in developing, building and testing prototypes for new products.
- Adjusted equipment, utilizing calipers, micrometer and height gauges to monitor quality production.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Assisted with testing for quality control and corrections.
- Documented production logs by entering data into computer system.
- Evaluated data to validate or indicate deviations from existing standards.
- Wrote reports about processes and findings.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Worked at fast and steady pace to meet production goals.
Warehouse Worker
Lewis Furniture
McMinnville, OR
06.2013 - 10.2016
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Assisted in training new team members on safety protocols and operational procedures.
- Conducted regular inspections of equipment, maintaining operational readiness and compliance standards.
- Communicate with customers for deliveries.
Education
High School Diploma -
Oregon City Senior High School
Oregon CitySkills
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Mechanical Knowledge
- Repair services
- Documentation and reporting
Timeline
RMA Tech I
Sig Sauer Electro-optics
10.2024 - Current
Lead Assembler II
Sig Sauer Electro-optics
08.2022 - 10.2024
Propulsion/Production Tech V
NWUAV Propulsion Systems
11.2016 - 08.2022
Warehouse Worker
Lewis Furniture
06.2013 - 10.2016
High School Diploma -
Oregon City Senior High School