Jean Davis
Mesa,AZ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Senior Director Nursing Informatics
Banner Healthcare
02.2010 - 02.2023
- Since 2010 led team of nurse informaticists to improve the EHR, design and modify workflows, automate and integrate to make EHR a tool to improve patient care and outcomes. Attempted to ease documentation burden on clinicians and integrate technology with empathy.
- Demonstrated strong organizational and time management skills while managing multiple projects
- Proved successful working within tight deadlines and a fast-paced environment
OB Clinical Informatics Coordinator
Banner Mesa Medical Center & Banner Gateway
03.2006 - 02.2010
- Helped choose, customize and implement EHR for WIS across all of Banner Health
- Helped design and open Banner Gateway
- Helped design and open Banner Ironwood
- Educated system on EHR for WIS. Generated and shared reports with leaders on performance in EHR, outcomes and opportunities for improvement.
- Led clinical side of relocation and moving patients for hospital wide flooring replacement at Banner Gateway.
- Led patient safety identification error team and researched errors and root cause and educated staff for Banner Gateway.
- Served as Interim WIS director for Banner Gateway medical center most of 2009.
Clinical Manager
Banner Mesa Medical Center
01.1993 - 03.2006
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Worked to develop nursing staff through education, evaluation, performance management, and competency improvement.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Selected, promoted and terminated staff members.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Created work schedules for150 employees.
Staff RN Postpartum and Labor and Delivery
Banner Mesa Medical Center
07.1986 - 01.1993
- Cared for mothers and babies after delivery
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Monitored patient reactions after administering medications and IV therapies.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Investigated and resolved issues affecting hospital operations and patient care.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Staff RN
Banner Mesa Medical Center
07.1984 - 07.1986
- Participated in hospital committees to recommend quality improvement initiatives.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Managed elements of patient care from admission to discharge or transfer to other units.
Phlebotomist
Banner Mesa Medical Center
10.1979 - 07.1984
- Participated in quality assurance and competency assessment initiatives.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed laboratory tests to assist physicians in diagnosis.
- Assisted in training and onboarding new phlebotomists.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Verified patients' identification for proper sample collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Master of Science - Nursing
University of Phoenix
Tempe, AZ07.2009
MBA - Healthcare Administration
University of Phoenix
Tempe, AZ07.2009
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ07.2006
Associate of Science - Nursing
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.1984
Skills
- Strategic Planning
- Recruiting and Hiring
- Multidisciplinary Team Collaboration
- Critical Thinking
- Nursing Protocols
- Regulatory and Statutory Compliance
- Team Meeting Management
- Health Information Systems (HIS)
Certification
Board Certified in Nursing Informatics
BLS Certified through 2024
Current Arizona RN license
Timeline
Senior Director Nursing Informatics
Banner Healthcare
02.2010 - 02.2023
OB Clinical Informatics Coordinator
Banner Mesa Medical Center & Banner Gateway
03.2006 - 02.2010
Clinical Manager
Banner Mesa Medical Center
01.1993 - 03.2006
Staff RN Postpartum and Labor and Delivery
Banner Mesa Medical Center
07.1986 - 01.1993
Staff RN
Banner Mesa Medical Center
07.1984 - 07.1986
Phlebotomist
Banner Mesa Medical Center
10.1979 - 07.1984
Master of Science - Nursing
University of Phoenix
MBA - Healthcare Administration
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Maricopa Community Colleges - Mesa Community College