Jean Egeland
Marshall,VA
Summary
High-energy server, skilled at welcoming guests. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Darden Restaurant Group
McLean, VA
04.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to my customers.
- Maintained knowledge of current menu ingredients, and preparation methods.
- Stocked service areas with supplies during slow periods.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues.
- Performed opening and closing duties.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collaborated with other restaurant staff members to ensure efficient operations.
Server
Irelands Four Provinces
Falls Church, VA
05.2021 - 03.2023
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Served food and beverages to patrons and confirmed complete orders.
- Provided excellent customer service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took orders from customers accurately and in a timely manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Associate of Applied Science - Criminal Science
Anne Arundel Community College
Arnold, MD01-2005
Skills
- Professional Appearance
- Guest Engagement
- Order Accuracy
- Exceptional Customer Service
- Positive and Professional
Affiliations
- I created a brand for myself and working towards being an entrepreneur.
Timeline
Server
Darden Restaurant Group
04.2023 - Current
Server
Irelands Four Provinces
05.2021 - 03.2023
Associate of Applied Science - Criminal Science
Anne Arundel Community College