Jean Eliassaint
Somerville,MA
Summary
With a proven track record at State Garden, Inc, I leveraged my expertise in quality control management and critical thinking to significantly enhance product consistency and customer satisfaction. My leadership fostered a culture of continuous improvement and team cohesion, achieving consistent compliance with industry standards and boosting efficiency.
Also strong background in the healthcare system as a license medical doctor back in my country.
Overview
10
10
years of professional experience
Work History
Quality Assurance Supervisor
State Garden, Inc
10.2016 - Current
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
- Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
- Established robust supplier relationships through regular communication, performance evaluations, and ongoing support in meeting quality standards.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Used of different software provided by the company to maintain database of test reports and calibration records.
- Achieved consistent compliance with industry regulations by conducting thorough audits and ensuring adherence to standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Specified quality requirements of raw materials with suppliers.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
Quality Assurance Technician II
State Garden, Inc
09.2014 - 10.2016
- Performed thorough inspections of incoming raw materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
Education
No Degree -
Bunker Hill Community College
Charlestown, MAM.D. - Medicine
Université Notre Dame D'Haiti
Port-au-Prince, Haiti07-2008
Skills
- Corrective action planning
- Quality control management
- Quality inspection
- Auditing techniques
- Good time management skills
- Critical thinking and problem-solving skills
- Attention to detail
- Strong teamwork skills
- Good communication skills
- Good leadership skills
- Performance monitoring
- Risk management
- Strong work ethic
Languages
haitian creole
Full Professional
English
Full Professional
Spanish
Limited Working
French
Professional Working
Timeline
Quality Assurance Supervisor
State Garden, Inc
10.2016 - Current
Quality Assurance Technician II
State Garden, Inc
09.2014 - 10.2016
No Degree -
Bunker Hill Community College
M.D. - Medicine
Université Notre Dame D'Haiti
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