Jean Emanuel
Southington,CT
Summary
License Administrator with expertise in document management and confidentiality. Demonstrated ability to enhance customer service and effectively resolve complaints. Proficient in organizing workflows and maintaining databases, ensuring timely project completion and operational efficiency.
Overview
2023
2023
years of professional experience
Work History
License Administrator
Watson Pharmaceutical
- Handled sensitive information with discretion, ensuring strict confidentiality in compliance with policies and regulations.
- Maintained personnel records and updated internal databases to enhance document management efficiency.
- Organized workflows and delegated tasks effectively to guarantee timely project completion without quality compromise.
- Managed office inventory, balancing adequate supply levels while minimizing waste and unnecessary expenditures.
- Developed a comprehensive filing system that improved document retrieval times significantly.
- Facilitated efficient communication between departments, supporting smooth operations and timely project delivery.
- Maintained an up-to-date database of contacts for rapid and efficient communication.
- Provided exceptional customer service to internal and external stakeholders through prompt responses and thorough issue resolution.
Foster Care Provider
State of Connecticut
04.2021 - 06.2022
- Handled sensitive information with discretion, ensuring strict confidentiality in compliance with policies and regulations.
- Maintained personnel records and updated internal databases to enhance document management efficiency.
- Organized workflows and delegated tasks effectively to guarantee timely project completion without quality compromise.
- Managed office inventory, balancing adequate supply levels while minimizing waste and unnecessary expenditures.
- Developed a comprehensive filing system that improved document retrieval times significantly.
- Facilitated efficient communication between departments, supporting smooth operations and timely project delivery.
- Maintained an up-to-date database of contacts for rapid and efficient communication.
- Provided exceptional customer service to internal and external stakeholders through prompt responses and thorough issue resolution.
Education
Associate Study Didnot Complete - Psychology
Kaplan University
Davenport, IASkills
- Customer service excellence
- Data entry accuracy
- Detail-oriented focus
- Office administration
- Data collection techniques
- 800 phone handling
- Returns and replacements management
- Complaint resolution
- Credit card processing
- Document control management
Timeline
Foster Care Provider
State of Connecticut
04.2021 - 06.2022
License Administrator
Watson Pharmaceutical
Associate Study Didnot Complete - Psychology
Kaplan University
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