Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Ernest

Jean Ernest

Fort Lauderdale,FL

Summary

Dynamic leader with proven expertise in team motivation and problem-solving, honed across roles at Firehouse Subs and other notable companies. Excelled in building top-performing teams, enhancing workflow efficiency by streamlining processes, and fostering professional relationships to achieve and exceed goals. Skilled in team leadership and safety processes, demonstrating a commitment to excellence and continuous improvement.

Overview

17
17
years of professional experience

Work History

Team Leader

Popeyes Chicken
02.2023 - Current

I do multiple task. I love doing my job

Team Leader

7 Eleven Gas Station
01.2023 - 12.2024

Serving everyone who came . Was doing cashier and multiple task I loved it

Team Leader

Firehouse Subs
07.2018 - 12.2023
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Assisted in recruitment to build team of top performers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Management Trainee

Pei Wei Asian Diner
10.2014 - 09.2018
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Assisted with onboarding of new employees by providing training and development resources.

Manager's Assistant

Long John Silver's Franchisee Association
12.2007 - 08.2011
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Responded to and directed incoming calls and other communication.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Master Of Accountancy - High School Teaching

Toussaint Louverty
Haiti Port De Paix
04.2005

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Goal setting
  • Safety
  • Relationship building
  • Safety processes and procedures
  • Team leadership
  • Problem-solving abilities
  • Teamwork

Languages

English . Creole . Spanish. French .
Professional Working

Timeline

Team Leader

Popeyes Chicken
02.2023 - Current

Team Leader

7 Eleven Gas Station
01.2023 - 12.2024

Team Leader

Firehouse Subs
07.2018 - 12.2023

Management Trainee

Pei Wei Asian Diner
10.2014 - 09.2018

Manager's Assistant

Long John Silver's Franchisee Association
12.2007 - 08.2011

Master Of Accountancy - High School Teaching

Toussaint Louverty
Jean Ernest