Sherriee Cuevas

Part of global application information management team responsible
for managing and support of business applications (5000 plus)
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Respond and manage various stakeholders request via MS Azure Dev
Ops tool
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Consult with stakeholders on various application dispositions
(Retirements, additions, modifications, deletions and life cycles of
applications )
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Ensure that application requests meet stakeholder SLAs and
compliance requirements
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Aid in aligning IT activities with business objectives by establishing
standard procedures and tool guidance for managing change requests
to minimize the risk and impact a change can have on business
operations
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Coordinate across internal team and business units across the
enterprise to implement solutions
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Drive success of solution projects through standard project
management methodologies, coordinating resources across Dell, our
partner companies and Service Providers
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Manage ● project execution on technical solution creation project
Collaborates and exchanges information with team members,
stakeholders, and information services to ensure dependencies, risks and opportunities are identified
● Create and manage project management artifacts including risk.

• Supported the service delivery or product team(s) in managing
  resources, projects and budgets to meet the goals of the business and
  clients
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  Developed and execute demand management processes, provide
  training and education on standard project management requirements
  and methods, facilitate project governance and reporting, and create
  models to improve business decisions
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  Provided coordination/communication with appropriate Delivery
  Leads and delivery personnel to ensure initiatives meet schedule,
  budget, and quality commitments
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  ● Produced consolidated project status reporting
  Tracked, measured, reported and communicated project delivery costs,
  performance issues and risks
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  Ensured accuracy of internal process documentation to meet DOD
  regulations
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  Involved in leadership meetings and provided Executive ad hoc
  analysis and support
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  Ensured that new deals and projects adhere to governance processes or
  escalate non-compliance to the PMO and Delivery Excellence Lead
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  Provided continuous improvement to processes, tools, metrics and
  training to drive further efficiencies in the organization
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  Reviewed Project Status Reports and action item logs to identify issues;
  address risks and concerns directly with project stakeholders or senior
  management to meet goals
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  On boarding/Off-boarding transition for assigned new hires joining the
  organization
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  Supported standard management reporting processes and metrics
  throughout the delivery organization by creating templates, job aids
  and other materials and produce reporting packages as required.

Audited Accenture Federal employee client's expense reports,
processing financial transactions and tracking time
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Utilized a system that unifies Army budget execution, cost
management, funds management and accounting, including
appropriations, authorizations and performance information—allowing
the Army to assess performance
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Reconciled subcontractor invoices and monitored variances and follow
up to confirm payment
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Reported overall budget for project analysis and monitored program
funding
● Performed and assisted with reconciliation processes, data and report archiving, forecast management activities, and contract compliance
tracking in SharePoint.

Maintained Salesforce user roles and profiles, security settings, access
settings to make organization charts and structure
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Perform database de-duping and manipulation tasks such as merging
duplicate records and establishing proper ownership of existing
accounts and contacts in accordance with newly defined territories
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Provided support to maintain the functionality of application/web
servers to include hardware/software configuration, performance
monitoring and fine-tuning, troubleshooting, issue resolution, new
software releases, upgrades, systematic backup/recovery and assist in
migration plans.

• Managed, tracked, and determine eligibility for all aspects of job
  protected leaves including federal, statutory, employer sponsored
  leaves (i.e
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  FMLA, STD, LTD, PLOA) Acts as a resource to clients /staff regarding
  the requirements to ensure compliance following HIPPA and client
  policies and practices
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  Maintained and administered appropriate check cycle payments and
  procedures
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  Reconciled overpayment/underpayment occurrence, which includes
  making payment arrangements.

• Developed and monitored determined a strategic operational approach
  while integrating the migration of data during a merger and validated
  coding RX benefits into the Rx-Claims (CVS/CAREMARK) system via
  matrix Salesforce & SharePoint
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  Provided consistent and comprehensive status reports, project updates,
  and ongoing cost analyses, significant issue tracking, and
  communication at the team level
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  Reviewed, audit, analyze trends and create, test functional documents,
  user guides and procedure manuals per client benefit requests
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  Collected transferred business requirements and validate data into
  Salesforce & SharePoint to support certification testing
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  Assisted design, implement data backup/restore policies and monitor /
  track technical problems with software/ websites and assist to
  configuration options to ensure no financial impact or client/participant
  dissatisfaction
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