JEAN KING
Ventura,CA
Summary
Honest and hardworking, with expertise in professional representation and a history of delivering positive experiences to customers of all backgrounds. Exhibits excellent people skills and multiple years of retail and service experience.
Further back in my work experience I also worked as a payroll processor in customer service for Paychex and as an Assistant Grocery Manager at Vons. I always try my best to do a good job while taking good care of people.
Effective at working in fast-paced environments requiring the ability to multi-task and make the best decision when evaluating the available options. A friendly team player with a good attitude and willingness to take on any task.
Overview
24
24
years of professional experience
Work History
Merchandiser
Mondelez International
12.2022 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Taxi Cab Driver
Skyline Taxi Service
01.2017 - 12.2022
- Followed company standards, commercial driving requirements, and passenger safety guidelines
- Maintained clean interior and exterior to keep vehicle presentable for customers
- Cash handling, POS, security of information and/or personal belongings
- Communication skills ranging from basic navigation to empathy and assistance in a plethora of services.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
Cashier, Seasonal
Lowe's
10.2015 - 07.2016
- Collected payment for customer purchases
- Adhered to all cash handling policies and procedures
- Assisted customers with locating items, answering questions and providing direction and service
- Greeted all customers and provided prompt and friendly service.
Server
Carrows Restaurant
11.1999 - 07.2015
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Used POS system to accurately input orders and process payments
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Cleaned and reset tables quickly between each customer group.
Education
Associate of Science - Health Sciences - Medical Coding & Billing
Colorado Technical University - Online
Skills
- Customer service has been a theme in my life It is my nature to be helpful
- Strong Verbal & Written Communication skills Very good math skills
- Stock replenishment and inventory control
Timeline
Merchandiser
Mondelez International
12.2022 - Current
Taxi Cab Driver
Skyline Taxi Service
01.2017 - 12.2022
Cashier, Seasonal
Lowe's
10.2015 - 07.2016
Server
Carrows Restaurant
11.1999 - 07.2015
Associate of Science - Health Sciences - Medical Coding & Billing
Colorado Technical University - Online