Jean-luc Valdes
Sales Representative
Tampa,FL
Summary
Self-motivated direct sales representative with the ability to easily converse with anyone and provide them with a positive experience. Forward-thinking sales leader with an exceptional history of sales achievement. Adept at staying up to date on market, region and sales trends to maximize success. Excellent time management and organizational skills with an orderly and focused mentality.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Elite Account Executive
Yelp
04.2021 - Current
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Achieved top-tier ranking among peers via consistently surpassing quotas through persistence, dedication and proactive outreach efforts.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Direct Sales Representative
Charter communications
06.2017 - 04.2021
- Bring new/former customers to the optimize saving for spectrum
- Trained multiple representatives to understand the promotions spectrum offers correctly to ensure quality customers
- Leads the team to a more positive outlook throughout the day.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Met customers in homes and businesses to discuss and demonstrate products.
Energy consultant/door-to-door representative
Vivint Solar
09.2016 - 06.2017
- Managed complex retrofit projects that involved upgrading outdated equipment with state-of-the-art technologies designed to reduce long-term energy costs.
- Enhanced energy efficiency by conducting comprehensive audits and identifying areas for improvement.
- Negotiated favorable contracts with utility providers, securing cost savings for clients.
- Improved customer satisfaction rates by consistently delivering professional consultations and timely follow-up support.
- Contributed to client interaction via email and conference calls.
- Generated leads through strategic prospecting methods, such as referrals from satisfied customers or neighborhood canvassing initiatives.
T-mobile Sales Representative
One Touch Direct
09.2015 - 12.2016
- Maximized revenue through upselling techniques and persuasive communication skills during sales presentations.
- Resolved customer complaints professionally, turning potentially negative situations into opportunities for positive growth.
- Boosted customer satisfaction by promptly addressing inquiries and providing knowledgeable product information.
- Managed inventory efficiently, ensuring adequate stock levels to meet customer demand without excess waste.
- Streamlined store operations by implementing efficient processes for improved productivity and time management.
Education
Diploma -
Chamberlain High School
Tampa, FL 01.2005 - 05.2008
Skills
Goal Setting
References
- Albert DeJesus, (813) 420-4064
- Shane McCane, (856) 266-1954
- Collin Babcock, (802) 922-0538
Certification
Google Analytics
Timeline
Google Analytics
04-2024
Workday
03-2024
Elite Account Executive
Yelp
04.2021 - Current
Direct Sales Representative
Charter communications
06.2017 - 04.2021
Energy consultant/door-to-door representative
Vivint Solar
09.2016 - 06.2017
T-mobile Sales Representative
One Touch Direct
09.2015 - 12.2016
Diploma -
Chamberlain High School
01.2005 - 05.2008