Marquita Coon
Las Vegas,NV
Summary
Dynamic sales professional with a proven track record at Yelp Inc., adept in crafting targeted advertising campaigns and managing high-value relationships. Excelled in roles requiring problem-solving and sales strategy development, consistently exceeding sales quotas. Skilled in sales presentations and customer service, ensuring top-tier performance and client satisfaction.
Overview
13
13
years of professional experience
Work History
Elite Account Executive
Yelp Inc
Las Vegas, NV
04.2021 - Current
- Actively contacting and managing relationships with high-value, local businesses.
- Educating business owners on the benefits of Yelp advertising, and crafting customized campaigns to help them achieve their business goals through targeted exposure on the Yelp platform.
- Establishing rapport with key decision-makers at businesses and understanding their specific needs and marketing objectives.
- Presenting proposals, addressing concerns, and securing advertising contracts with targeted businesses.
Sales Associate
Cox Communications
Las Vegas , NV
04.2017 - 08.2019
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
- Elevated client feedback to management for use in strategic planning and business development.
- For the past 2 and a half years straight exceeded sales metrics and maintained a top 1% standing in the overall company metrics.
Sales Representative
Media Sales Plus Inc.
Buffalo, NY
05.2015 - 04.2016
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Contacted satisfied customers to offer additional services.
- Assisted customers with developing their business through advertising in both digital and print media
- Responsible for preparing quotations
- Used a consultative sales approach to understand and meet customer needs.
Administrative Assistant
TOPS MarketLLC
Buffalo, NY
06.2014 - 01.2015
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Reviewed incoming correspondence and determined the action required and its priority.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Oversaw daily office operations for staff of 30 employees.
Customer Service Representative
Xerox Corporation
Las Vegas, NV
01.2013 - 06.2014
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Answered customer questions and offered details about products and services while efficiently processing orders and managing account details.
- Addressed and resolved customer products complaints
- Managed customer calls effectively and efficiently in a complex fast paced and challenging call center environment
Assitant Manager
Platinum Painting
Las Vegas, NV
09.2011 - 01.2013
- Entered details such as payments, account information and call logs into the computer system.
- Copied, logged and scanned supporting documentation.
- Responded to customer requests via telephone and email.
- Assisted various business groups with document organization and dissemination during acquisitions.
- Trained, Coached, and developed staff to ensure smooth adoption.
Education
High School Diploma -
Lafayette High School
Buffalo, NY2003
Skills
- Problem-solving skills
- Typing WPM:35-40
- Sales training
- Customer service focus
- High energy
- Sales
- Sales presentation
- Sales strategies
- Goals and performance
- Written and verbal communication
- Sales quota achievement
Timeline
Elite Account Executive
Yelp Inc
04.2021 - Current
Sales Associate
Cox Communications
04.2017 - 08.2019
Sales Representative
Media Sales Plus Inc.
05.2015 - 04.2016
Administrative Assistant
TOPS MarketLLC
06.2014 - 01.2015
Customer Service Representative
Xerox Corporation
01.2013 - 06.2014
Assitant Manager
Platinum Painting
09.2011 - 01.2013
High School Diploma -
Lafayette High School
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