Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Coon

Las Vegas

Summary

Dynamic Elite Account Executive at Yelp Inc. with a proven track record in client relationship management and consultative selling. Consistently exceeded sales quotas while crafting tailored advertising campaigns. Recognized for exceptional problem-solving skills and high energy, driving business growth through strategic partnerships and effective proposal presentations.

Overview

14
14
years of professional experience

Work History

Elite Account Executive

Yelp Inc
Las Vegas
04.2021 - Current
  • Actively contacting and managing relationships with high-value, local businesses.
  • Educating business owners on the benefits of Yelp advertising, and crafting customized campaigns to help them achieve their business goals through targeted exposure on the Yelp platform.
  • Establishing rapport with key decision-makers at businesses and understanding their specific needs and marketing objectives.
  • Presenting proposals, addressing concerns, and securing advertising contracts with targeted businesses.

Sales Associate

Cox Communications
Las Vegas
04.2017 - 08.2019
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Elevated client feedback to management for use in strategic planning and business development.
  • For the past 2 and a half years straight exceeded sales metrics and maintained a top 1% standing in the overall company metrics.

Sales Representative

Media Sales Plus Inc.
Buffalo
05.2015 - 04.2016
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
     
  • Contacted satisfied customers to offer additional services.


  • Assisted customers with developing their business through advertising in both digital and print media


  • Responsible for preparing quotations


  • Used a consultative sales approach to understand and meet customer needs.

Administrative Assistant

TOPS MarketLLC
Buffalo
06.2014 - 01.2015
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.


  • Reviewed incoming correspondence and determined the action required and its priority.


  • Maintained daily reports and advised executive leaders in decision-making processes.
     
  • Oversaw daily office operations for staff of 30 employees.

Customer Service Representative

Xerox Corporation
Las Vegas
01.2013 - 06.2014
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.


  • Answered customer questions and offered details about products and services while efficiently processing orders and managing account details.


  • Addressed and resolved customer products complaints


  • Managed customer calls effectively and efficiently in a complex fast paced and challenging call center environment
     

Assitant Manager

Platinum Painting
Las Vegas
09.2011 - 01.2013
  • Entered details such as payments, account information and call logs into the computer system.


  • Copied, logged and scanned supporting documentation.


  • Responded to customer requests via telephone and email.


  • Assisted various business groups with document organization and dissemination during acquisitions.


  • Trained, Coached, and developed staff to ensure smooth adoption.

Education

High School Diploma -

Lafayette High School
Buffalo, NY
2003

Skills

  • Problem-solving skills
  • Typing WPM:35-40
  • Sales training
  • Customer service focus
  • High energy
  • Sales
  • Sales presentation
  • Sales strategies
  • Goals and performance
  • Written and verbal communication
  • Sales quota achievement
  • Proposal presentation
  • Advertising campaign development
  • Client relationship management
  • Consultative selling
  • Negotiation techniques
  • Customer relationship strategies
  • Peer coaching

Timeline

Elite Account Executive

Yelp Inc
04.2021 - Current

Sales Associate

Cox Communications
04.2017 - 08.2019

Sales Representative

Media Sales Plus Inc.
05.2015 - 04.2016

Administrative Assistant

TOPS MarketLLC
06.2014 - 01.2015

Customer Service Representative

Xerox Corporation
01.2013 - 06.2014

Assitant Manager

Platinum Painting
09.2011 - 01.2013

High School Diploma -

Lafayette High School

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