Jean Luxama

• Improved overall performance of storage infrastructure through routine maintenance and system health checks.
• Delivered high-quality technical support for complex storage-related issues, resolving problems quickly and effectively.
• Deliver exceptional customer service by swiftly addressing inquiries, managing payments, and resolving disputes professionally.
• Spearhead the rental process, assisting clients in selecting ideal storage solutions tailored to their needs

• Enhanced team productivity by providing training and support on sales techniques and best practices.
• Provided regular updates to senior management on lead generation efforts, highlighting successes and areas for improvement.
• Streamlined the lead qualification process, ensuring that high-quality prospects were identified and prioritized for further engagement.
• Cultivate meaningful relationships with potential clients, driving high-quality lead acquisition.

Delivered outstanding customer interactions, ensuring accuracy and efficiency in all transactions.

Proactively engaged with customers to identify needs, resolve issues, and enhance their experience.

Maintained a well-organized and visually appealing store environment to attract and retain customers

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.