JEAN Meristil
MERCHANDISER
Queens,NY
Summary
Driven by a results-focused approach, I significantly enhanced client satisfaction and sales revenue at Mondelez International through expert customer relationship building and strategic upselling. As a District Manager at HGA Quest SERVICE GROUP, I fostered a positive work environment, boosting employee morale and overseeing successful store openings. My blend of interpersonal communication skills and product knowledge consistently drives superior customer service and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
SALE REPRESENTATIVE
Mondelez International
03.2016 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Merchandising Execution Team Supervisor
Home Depot
10.2009 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Managed performance reviews for [Number] employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
District Manager
HGA Quest SERVICE GROUP
04.2005 - 10.2010
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
No Degree - Civil Engineering
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
Accomplishments
- Achieved multiple sets through effectively helping with some events like Chrismas reset, gift center. And other big event such as executing maps and cross merchandising, including set bays to planogram and servey
Languages
French
Full Professional
English
Upper intermediate (B2)
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteTimeline
SALE REPRESENTATIVE
Mondelez International
03.2016 - Current
Merchandising Execution Team Supervisor
Home Depot
10.2009 - Current
District Manager
HGA Quest SERVICE GROUP
04.2005 - 10.2010
No Degree - Civil Engineering
New York City College of Technology of The City University of New York