Jean Mondesir
Miami,United States
Summary
Driven and detail-oriented technology enthusiast with extensive skills in website creation, poster design, and tech project management. Demonstrated ability to leverage critical thinking and a passion for technology to deliver innovative solutions and drive project success. Experienced in business analysis and administration, with a keen interest in continuous learning and professional development. Adept at researching and implementing new technologies to enhance efficiency and effectiveness. A tech nerd committed to excellence, always striving to win and improve every day.
Overview
4
4
years of professional experience
Work History
Representative
Symmetry Financial Group
10.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Host
Cecibon Miami
02.2021 - 10.2022
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness and sanitation to maintain guest satisfaction and high-quality customer service.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL04.2025
High School Diploma -
Miami Edison Senior High School
Miami, FL06.2023
Associate of Science - CGS (Intro of Computer)
Florida International University
Miami, FL05.2023
Skills
- Multitasking proficiency
- POS Software
- Reliable and Trustworthy
- Customer Service
- Attention to Detail
- Professional Attitude
- Critical Thinking
- Detail Oriented
- Data Management
- Application support
Websites
Technologies
I have two years of computer skills in CGS and computer research and development. I am confident that I can handle any computer task that comes my way. Just give me the instructions and I'll deliver. I am currently attending Miami Dade College, where I am pursuing an associate degree in business analysis and management. I am also learning and getting to know the benefits of Ai.
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Full Professional
Certification
- Licensed [Insurance agent] - [Symmetry Financial Group]
- Business Analysis Professional
- Business Administration Trainee
Accomplishments
- High School Diploma
- Computer research and Development (2yrs) Awardee
- SLS Strategies for Success By FIU (2yrs) Awardee
- Florida Licensed Insurance agent.
- Symmetry Financial Group Associate.
- Founder of JeanR Fiancial Corp.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
CRM
Office 365 & Google
Various Design
Interests
Hospitality
Flexibilaty
Good service
Work Preference
Work Type
Full TimeInternshipWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offAffiliations
- Cal Inc
- Legal Zoom
- CRM
- Air AI
- Zapier
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Representative
Symmetry Financial Group
10.2023 - Current
Host
Cecibon Miami
02.2021 - 10.2022
Associate of Arts - Business Administration And Management
Miami Dade College
High School Diploma -
Miami Edison Senior High School
Associate of Science - CGS (Intro of Computer)
Florida International University
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