Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant

Jean Mueller

Union Grove,Wisconsin

Summary

Knowledgeable professional with a strong work ethic and integrity, experienced in customer service excellence at Piggly Wiggly Grocery. Proven ability to enhance customer satisfaction and manage cash handling with precision. Skilled in troubleshooting issues, fostering collaboration, and delivering impactful training sessions, resulting in improved productivity across teams. Proven ability to manage high-volume transactions efficiently and resolve issues promptly.

Overview

27
27
years of professional experience

Work History

Cashier

Piggly Wiggly Grocery
03.2014 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled supervisory responsibilities at the customer service desk
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Retail Technology Technician

SUPERVALU INC. Grocery Supply Chain Service
03.1998 - 01.2013
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Enhanced system performance by troubleshooting and resolving hardware and software issues.
  • Collaborated with cross-functional teams to develop customized software solutions for specific business needs.
  • Managed IT inventory, ensuring appropriate allocation of resources and timely equipment replacements.
  • Improved end-user satisfaction with timely resolution of technical problems through helpdesk support.
  • Developed strong relationships with vendors, negotiating favorable contracts for hardware and software purchases.
  • Delivered comprehensive training sessions to staff on various technology tools, boosting productivity levels across departments.

Education

No Degree - General Studies

UW-Parkside
Kenosha, WI

Skills

  • Customer service excellence

  • Customer assistance and relations

  • Work ethic and integrity

  • Patience and empathy

  • Cash handling and management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Piggly Wiggly Grocery
03.2014 - 05.2025

Retail Technology Technician

SUPERVALU INC. Grocery Supply Chain Service
03.1998 - 01.2013

No Degree - General Studies

UW-Parkside

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