Summary
Overview
Work History
Education
Skills
Timeline

JEAN MULAMBA

Administrative Assistant
SEATAC,WA

Summary

Analytical professional with background overseeing data imports and extractions. Knowledgeable in project development and executing data connections. Demonstrated ability for high-level judgment and coordinating multi-level initiatives.

Overview

6
6
years of professional experience
18
18
years of post-secondary education

Work History

E-Commerce Customer Service Specialist

Amazon E-commerce Contractor(AUS)
Seattle, WA
01.2019 - Current
  • Monitored asset property (DHL, USPS, DIGITAL SPACE) and Amazonian access control
  • Drafted daily reports and accountability

Administrative Assistant

UPS/Supply Chain Solution
Auburn, WA
01.2021 - 12.2021

• (As Needed)- Check Delivered SSL Diversions for payments with Brokerage.
• Work on invoicing Cancellations, Non transloads, and UPS Auburn Managed station shipments into E2K.
• Weekly- Follow up and review the pending billing tab, Ensure that old items are followed up for pending invoices and items are cleared out timely.
• Process billing bi-weekly through the billing dashboard. Upload the billing spreadsheet into Access.
• Send UPS station Charges for approvals from Costco. Monitor those approvals pending to ensure all have been sent in a timely manner.

Volunteer Secretary, Activities Manager

Congo American Language Institute
Kinshasa
09.2015 - 06.2017
  • Developed and updated spreadsheets and database to track, analyze and report on performance
  • Registering new students online and their orientation
  • Administration of Cali staff (scheduling, controlling attendance)
  • Managing the activities budgets received from the United State of American's Embassy/Public Diplomacy (DR.Congo)
  • Bookkeeping
  • Paying third parties and members
  • Organizing the comity training for the black history month event
  • Supply Management

Education

High School Diploma -

Complexe Scolaire Cardinal Malula, Democratic Republic Of Congo, Kinshasa
09.2001 - 07.2014

High School diploma in Business Administration

Certificate of English Language Proficiency - English Language

Congo American Language Institute, Democratic Republic Of Congo, Kinshasa
10.2014 - 12.2015

Associate of Arts - International Business And Trade

Highline College, Des Moines, WA
09.2017 - 06.2020

Bachelor of Arts - Global Trade And Logistics

Highline College, Des Moines, WA
09.2020 - Current

Skills

  • Customer Service
  • Accounting and Regulations
  • Spreadsheet
  • Data and Mathematical Calculations
  • Excel, Word, Powerpoint, Outlook and Access
  • Multitasking abilities
  • Verbal and Written Communication
  • Project Oriented

Timeline

Administrative Assistant - UPS/Supply Chain Solution
01.2021 - 12.2021
Highline College - Bachelor of Arts, Global Trade And Logistics
09.2020 - Current
E-Commerce Customer Service Specialist - Amazon E-commerce Contractor(AUS)
01.2019 - Current
Highline College - Associate of Arts, International Business And Trade
09.2017 - 06.2020
Volunteer Secretary, Activities Manager - Congo American Language Institute
09.2015 - 06.2017
Congo American Language Institute - Certificate of English Language Proficiency, English Language
10.2014 - 12.2015
Complexe Scolaire Cardinal Malula - High School Diploma,
09.2001 - 07.2014
JEAN MULAMBAAdministrative Assistant