Jean Philippe Roche
MAY INSTITUTE
Abington,MA
2
Languages
1
Certification
17
years of professional experience
To advance within the May Institute as a Program Coordinator, utilizing my extensive residential-services experience, current program coordination responsibilities, leadership abilities, and commitment to providing high-quality support to residents and staff.
Work History
Assistant Program Coordinator
1 Year 2 Months- Support the daily operations and coordination of residential programming.
- Assist with scheduling, staff assignments, and maintaining effective coverage to meet program needs.
- Supervise and provide guidance to staff while promoting teamwork, accountability, and quality service.
- Manage and prioritize multiple tasks and responsibilities in a fast-paced residential environment.
- Communicate clearly with staff, residents, families, and other members of the support team.
- Assist residents with daily living skills while promoting independence, dignity, choice, and personal growth.
- Identify concerns and use problem-solving skills to address issues and maintain effective program operations.
- Help ensure staff follow established safety procedures, policies, and program expectations.
- Provide hands-on support to staff and residents while maintaining a professional and respectful environment.
- Demonstrate leadership by helping coordinate the work of more than eight staff members.
Residential Life Skills Instructor
11 Years 7 Months- Provided direct support to residents in a residential setting while promoting independence and personal development.
- Assisted residents with daily living skills, routines, and community-based activities.
- Supported individuals in developing practical life skills and achieving greater independence.
- Collaborated with coworkers and supervisors to maintain consistent and high-quality residential services.
- Responded to daily challenges using sound judgment, patience, communication, and problem-solving skills.
- Maintained a safe, supportive, and respectful environment for residents.
- Assisted with daily program responsibilities while effectively managing competing priorities.
Residential Advocate
2 Years 3 Months- Provided direct residential support and advocacy to individuals with varying needs.
- Assisted residents with daily routines, activities, and independent living skills.
- Maintained a safe and supportive residential environment.
- Communicated effectively with residents, coworkers, and supervisors regarding daily needs and concerns.
- Helped residents navigate challenges while promoting dignity, independence, and self-advocacy.
Youth Care Advocate
3 Years 3 Months- Provided supervision, guidance, and support to youth in a structured care environment.
- Assisted with daily activities, routines, and behavioral support.
- Built positive relationships through consistent communication, patience, and professionalism.
- Worked collaboratively with staff to maintain a safe and supportive environment.
- Responded appropriately to challenges and supported the individual needs of youth.
Education
Associate Degree
Skills
Program Coordination & Operations
Staff Supervision & Leadership
Schedule Management
Clear & Professional Communication
Task Organization & Prioritization
Problem Solving & Decision Making
Daily Living Skills Support
Resident Support & Advocacy
Team Collaboration
Safety & Crisis Response
Medication Administration
CPR & First Aid
Safety Care
Certification
- CPR / First Aid
- Medication Administration
- Safety Care
LANGUAGES
English: Fluent in written and spoken English
French: Fluent in written and spoken French
PROFESSIONAL SUMMARY
Dedicated human services professional with more than 15 years of experience supporting individuals in residential and community-based settings. Currently serving as an Assistant Program Coordinator with the May Institute, with hands-on experience in staff supervision, schedule management, daily program operations, task organization, problem solving, and supporting residents in developing and maintaining independent living skills. Recognized for clear communication, strong organization, reliability, and the ability to effectively manage multiple priorities. Seeking to advance within the organization as a Program Coordinator and contribute strong leadership, operational, and team-management skills.
Timeline
Assistant Program Coordinator
MAY INSTITUTE
06.2025 - CurrentRead More
Residential Life Skills Instructor
CARDINAL CUSHING CENTERS
11.2013 - 06.2025Read More
Residential Advocate
LUTHERAN SOCIAL SERVICES
06.2011 - 09.2013Read More
Youth Care Advocate
YMCA
05.2009 - 08.2012Read More
Bryan & Stratton College
Associate Degree
Read More