Shirley Brooks
York,SC
Summary
Compassionate Behavioral Technician specializing in youth development and patient observation. Supports individuals with emotional and behavioral needs through attentive care and thorough documentation of incidents and observations. Contributes to program effectiveness and fosters communication by authoring a company-wide weekly fundamentals piece.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Assistant Program Coordinator
Leroy Springs & Company
Fort Mill, South Carolina
11.2024 - Current
- Support daily program operations for K-5 students, ensuring smooth workflows and organized activity schedules.
- Assist with staff coordinations,communications and program planning.
- Maintain accurate attendance logs, incident reports, and daily documentation.
- Communicate professionally with parents, school staff, and program leadership.
- Provide customer-service-oriented support to families and staff members.
- Help train new staff on procedures, expectations, and safety protocols.
- Authored a weekly "Fundamentals" article for the company, which was distributed organization-wide and highlighted leadership and communication abilities.
Teacher (K-5)
Leroy Springs & Company Inc.
York, South Carolina
11.2024 - Current
- Supervised students during academic and recreational activities, ensuring safety and structure.
- Organized educational activities that fostered teamwork and enhanced social skills among students.
- Maintained ongoing communication with parents and program leadership to address and support student needs.
- Supported daily operations, transitions, and activity organization.
- Demonstrated strong interpersonal and problem solving skills.
- Collaborated with colleagues to develop and implement instructional strategies, sharing best practices to improve student learning.
Operations Manager
Martin & Edith Stein Assisted Living
Somerset, NJ
05.2021 - 01.2023
- Managed daily operations and supervised 15+ staff members, ensuring accuracy and compliance.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Coordinated staff schedules to optimize coverage and enhance service delivery.
- Resolved resident complaints promptly, maintaining high levels of customer satisfaction.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Led team meetings to address operational issues and improve workflow efficiency.
- Supervised daily workflow of employees to maximize productivity and uphold quality standards.
Patient Monitor
Robert Wood Johnson Barnabas Health
Somerville, New Jersey
12.2020 - 05.2021
- Collaborated with medical teams to enhance patient safety and ensure accurate reporting.
- Maintained detailed observation logs to provide precise documentation of patient behaviors.
- Responded promptly to patient alarms and emergencies.
- Demonstrated calm, professional communication in high-pressure situations.
- Identified and reported safety hazards, contributing to improved patient care.
Enumerator
United States Census Bureau
South Plainfield, New Jersey
07.2020 - 09.2020
- Conducted interviews with residents to gather accurate information, ensuring reliable census data collection.
- Maintained confidentiality of sensitive personal information, fostering trust and compliance throughout process.
- Located and approached households, clearly explaining purpose and process to enhance participation rates.
Assistant Supervisor
Catholic Charities
Bridgewater, New Jersey
08.2015 - 12.2019
- Facilitated monthly group discussions with students on relevant topics to enhance engagement.
- Maintained compliance records and documented activities for youth programs.
- Ensured adherence to safety regulations by all employees at all times.
- Demonstrated strong work ethic and commitment to excellence in service delivery.
Ac Catering Events
Cafe Amazing Confections
New Brunswick, New Jersey
11.2013 - 02.2018
- Oversaw daily food and beverage operations for high-volume restaurant, optimizing service delivery.
- Supervised food and beverage department operations including staff scheduling, inventory control, and cost management.
- Monitored dining and kitchen areas to ensure adherence to food quality and service standards.
- Created seasonal menus with culinary team to elevate dining experience.
- Facilitated communication between front-of-house and back-of-house staff for smooth service flow.
- Ensured compliance with health and safety regulations in all dining areas.
- Reconciled daily transactions, balanced cash registers, and deposited restaurant earnings at bank.
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ05-2009
Skills
- Program coordination
- Event coordination
- Program evaluation
- Activity scheduling
- Customer relationship management
- Staff training
Certification
Harvard University - Physics Certification
Timeline
Assistant Program Coordinator
Leroy Springs & Company
11.2024 - Current
Teacher (K-5)
Leroy Springs & Company Inc.
11.2024 - Current
Operations Manager
Martin & Edith Stein Assisted Living
05.2021 - 01.2023
Patient Monitor
Robert Wood Johnson Barnabas Health
12.2020 - 05.2021
Enumerator
United States Census Bureau
07.2020 - 09.2020
Assistant Supervisor
Catholic Charities
08.2015 - 12.2019
Ac Catering Events
Cafe Amazing Confections
11.2013 - 02.2018
Bachelor of Arts - Psychology
Rutgers University