Jean Schiller
Imperial,MO
Overview
32
32
years of professional experience
Work History
Amazon Flex Driver
Amazon
Sauget, IL and Fenton, MO
10.2023 - Current
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
Assistant Manager
Penn Station East Coast Subs
Creve Coeur, MO
10.2021 - 12.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Cashier
Lowe's Home Improvement
Loughburough, St Louis City, MO
02.2020 - 11.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Office Manager/Executive Assistant to the President
Midwest Institute for Medical Assistants
Kirkwood, MO
06.2005 - 02.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Administrative Assistant/Credentialing Specialist
Psych Care Consultants, LLC
Creve Coeur, MO
08.1996 - 05.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Head of Surgery Dept/Lead Veterinary Assistant
Webster Groves Animal Hospital
Webster Groves, MO
08.1993 - 08.1995
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
Education
Bachelor Of Arts - Information And Communication Technology
Lindenwood University
Saint Charles, MO05.2003
Timeline
Amazon Flex Driver
Amazon
10.2023 - Current
Assistant Manager
Penn Station East Coast Subs
10.2021 - 12.2023
Cashier
Lowe's Home Improvement
02.2020 - 11.2020
Office Manager/Executive Assistant to the President
Midwest Institute for Medical Assistants
06.2005 - 02.2008
Administrative Assistant/Credentialing Specialist
Psych Care Consultants, LLC
08.1996 - 05.2003
Head of Surgery Dept/Lead Veterinary Assistant
Webster Groves Animal Hospital
08.1993 - 08.1995
Bachelor Of Arts - Information And Communication Technology
Lindenwood University