Christian Cravens
Austin
Summary
Proven Associate Business Analyst, adept in data analysis and stakeholder management, I excel in transforming business intelligence into actionable strategies. Specialize in bridging the gap between data and decision-making, ensuring operational excellence and strategic growth.
Overview
3
3
years of professional experience
Work History
Modernization Business Analyst
Reliant
03.2025 - Current
- Analyze existing business processes and systems to identify areas for improvement, and develop new, more efficient solutions.
- Restructure Inventory and create control metrics
- Deliver modernization roadmap & plan
- Short term Contract
Associate Business Analyst
Koin Consortium
08.2024 - 03.2025
- Customer Success initiatives supporting various vertical markets
- Identified or monitored current and potential customers using business intelligence tools.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Collected, tracked and evaluated current business and market trend data
Assistant General Manager
Chipotle
08.2022 - 03.2025
- Assisted in managing the restaurant's daily operations, including staff management, inventory control, and financial performance tracking.
- Led shift meetings and provided ongoing coaching to team members, fostering a collaborative and high-performance work environment.
- Conducted regular performance evaluations and developed action plans to address areas of improvement, leading to a 20% reduction in employee turnover.
- Team Leadership: Supervise and mentor team members, providing guidance, support, and training to foster a positive, productive work environment.
- Spearheaded a team to a 20% decrease in employee turnover, showcasing my leadership and analytical thinking skills.
- Conflict Resolution: Address and resolve customer and team member concerns or issues in a professional and timely manner.
- Operational Efficiency: Oversee daily operations including food preparation, quality control, and maintaining cleanliness standards to ensure a smooth workflow.
- Training and Development: All kitchen staff and front-end team members.
Education
University of Texas- Austin - Business applications of AI and Machine learning
University of Texas
Austin, TXSkills
- Stakeholder management
- Customer Experience
- Customer Success
- Data analysis
- Requirements gathering
- Pivot tables
- Business solutions development
- Gap analysis
- Staff management
- Customer needs assessment
- Microsoft Excel mastery
- Change impact analysis
- Strategic planning
- Functional specifications
- Decision-making
- Attention to detail
- Team collaboration
- Analytical thinking
- Change management
Timeline
Modernization Business Analyst
Reliant
03.2025 - Current
Associate Business Analyst
Koin Consortium
08.2024 - 03.2025
Assistant General Manager
Chipotle
08.2022 - 03.2025
University of Texas- Austin - Business applications of AI and Machine learning
University of Texas
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