JeanAnn Brown
Clarks Summit,PA
Summary
Dependable Shipping Manager/Continuous Improvement Lead with track record of success in fields, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Continuous Improvement Lead
Interstate Window & Door
Pittston, PA
11.2023 - Current
- Monitored product trends and suggested changes.
- Performed data analysis to identify potential areas of inefficiency and waste reduction.
- Trained and mentored project leaders and discipline managers to drive culture change toward total quality mindset across production continuum.
- Coordinated with leadership teams using CI/Lean practices on Continuous Improvement projects and activities.
- Conducted regular reviews of existing policies, procedures, guidelines, and standards related to quality assurance.
- Monitored performance metrics and identified opportunities for further optimization.
- Established and accomplished goals for improvements in profits, quality and delivery.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
- Prepared reports outlining project objectives, timeline, cost estimates, resource needs.
- Improved methods and procedures for processes, measurement, documenting and workflow techniques.
- Conducted root cause analysis on failed processes to identify areas of improvement.
Shipping Manager
Interstate Windows and Doors
Pittston, PA
02.2019 - Current
- Prepare and ship UPS packages for entire facility
- Conduct employee evaluations and recommend salary adjustments.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
- Identified opportunities to reduce cost and improve productivity.
- Provided detailed reports on delivery status to management teams.
Assistant Office Manager
Reeves Rent-A-John, INC
03.2010 - 02.2019
- Prepare and review correspondence and action documents, and proof marketing brochures before submittal
- Communicate effectively with contacts, receive and screen visitors and callers, answer electronic communication and resolve inquiries
- Maintain and keep current logs for IFTA and service records for the fleet
- Yearly employee file review and DOT compliance
- Create and monitor all OSHA and in house safety policies and protocols
- Manage schedules, keep calendars, and maintain office records and filing systems
- Perform account maintenance, billing, and accounts receivable
- Contact account holders in efforts to recover funds on delinquent accounts.
Education
Masters in Business Administration - Healthcare Administration
Ashford University
03.2014
Bachelor of Arts - Paralegal Studies
Everest University
01.2012
Skills
- Data-Driven Decision-Making
- Lean Manufacturing Principles
- Team Leadership Abilities
- Six Sigma Methodology
- 5S Methodology
- Training Employees
- Production Planning
- Warehouse Management
- Logistics Management
- Logistics Coordination
- Staff Management
- Shipping Procedures
References
- Lee Conway, Interstate Window and Doors, 570-309-9823
- Jim Ludwig, Operational Excellence Manager, 484-239-0379
- Carl Zaverl, Interstate Window & Door, 570-575-1264
References
References available upon request.
Timeline
Continuous Improvement Lead
Interstate Window & Door
11.2023 - Current
Shipping Manager
Interstate Windows and Doors
02.2019 - Current
Assistant Office Manager
Reeves Rent-A-John, INC
03.2010 - 02.2019
Masters in Business Administration - Healthcare Administration
Ashford University
Bachelor of Arts - Paralegal Studies
Everest University
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