Summary
Overview
Work History
Education
Skills
Timeline
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JEAN DE DIEU NANISSOU

Columbus,OH

Summary

Results-driven Network Engineer with 10+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Overview

12
12
years of professional experience

Work History

Network Engineer

Tata Consultancy Services
02.2022 - 03.2023
  • Managed, tracked and coordinated problem resolution and escalation processes
  • Troubleshot complex multi-vendor network service provider issues
  • Provided network support services for devices such as hubs, bridges, routers and other hardware
  • Provided complete end-to-end engineering and installation of route-based IP network solutions
  • Performed troubleshooting for Juniper, Cisco and packet analysis
  • Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms.
  • Collaborated with vendors to identify best options for optimizing network performance
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms

Network Field Engineer

Field Nation
01.2021 - Current
  • Provided network support services for devices such as hubs, bridges, routers and other hardware
  • Provided complete end-to-end engineering and installation of route-based IP network solutions
  • Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms
  • Contributed to implementation and support of SNMP monitoring software and other network monitoring tools
  • Liaised with cabling infrastructure vendors and domestic and international ISPs.
  • Created VPN infrastructure and allowed for secure remote connections
  • Performed troubleshooting for Juniper, Cisco and packet analysis

SD - WAN Solution Engineer

Teltron Communications
12.2020 - 02.2022
  • Design expertise for SD-WAN (Versa & Viptela), SD-LAN and WAN optimization technologies for efficient delivery of application data across LAN and WAN
  • Lead technical discussion with customer to discuss current/expected network design to ensure, high availability, scalability, performance to customer's network
  • In depth knowledge of routing protocols and network security design and implementations for BGP, OSPF, EIGRP, MPLS, IDS/IPS, NAT/PAT, DNAT, SNAT, IPSec tunnels, VPN, Zscaler, FHRP, STP, PVST, RSTP, split tunneling, underlay and overlay routing, etc.
  • In depth knowledge of Design QoS, forwarding profiles, PBF, URL Filtering, Firewall rules and Geo Filtering custom Objects that help deliver best practice for customer
  • Work closely with Activation team to help deliver successful activation
  • Analyzed and resolved complex network problems for end-users
  • Performed user acceptance and integration testing to produce system enhancements and upgrades.

Network Technician

L.BRAND
06.2014 - 12.2019
  • Built application platform foundation to support migration from client-server product lines to enterprise architectures and services
  • Installed cabling, wireless routers and telephone systems for data communications networks
  • Configured and maintained network backup and recovery procedures
  • Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance
  • Traveled to remote office locations to install nodes and implement client software rollouts
  • Installed patches and performed backups, system builds and image updates
  • Performed necessary maintenance to support network availability
  • Troubleshot hardware and software to determine and rectify network problems.
  • Managed security operations for over 500 computers in network, related systems and maintenance protocols

Network Engineer

Logica
07.2011 - 07.2014
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security
  • Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations
  • Liaised with cabling infrastructure vendors and domestic and international ISPs
  • Recommended network security standards and upgrades to management
  • Worked closely with customers to identify business needs, including costs and benefits of implementing computing solutions
  • Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines
  • Coordinated installation, testing and implementation of network operation equipment, physical facilities and infrastructure
  • Managed, tracked and coordinated problem resolution and escalation processes
  • Troubleshot complex multi-vendor network service provider issues.

Network Engineer Consultant

Cleveland-Cliffs Inc
Cleveland, OH
07.2023 - Current
  • Assisted with implementation and support of network monitoring tools.
  • Troubleshot complex multi-vendor network service provider issues.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.
  • Protected forensic value of data and established monitoring and incident reporting and response procedures.

Education

Ph.D. - Wireless Communication

Ohio State University
Columbus, OH
02.2024

Master of Science - Computer Networking And Telecommunications

INGESUP/ PARISTECH
Paris France
01.2013

Bachelor of Science - Networks & Telecommunications

Université Montplaisir Tunis
Tunisia
09.2009

High School Diploma -

LYCLOMOMA
MAROUA, CAMEROON
06.2008

Skills

  • 8021x experience
  • VLAN aggregation
  • Cisco switching expertise
  • Networking protocol expertise
  • Enterprise WiFi management
  • Routing protocol expertise
  • IP address structure
  • Subnetting expertise
  • Cisco equipment familiarity
  • QoS/CoS expertise
  • Solution Development and Implementation
  • Bandwidth Evaluations
  • Expansion Projects

Timeline

Network Engineer Consultant

Cleveland-Cliffs Inc
07.2023 - Current

Network Engineer

Tata Consultancy Services
02.2022 - 03.2023

Network Field Engineer

Field Nation
01.2021 - Current

SD - WAN Solution Engineer

Teltron Communications
12.2020 - 02.2022

Network Technician

L.BRAND
06.2014 - 12.2019

Network Engineer

Logica
07.2011 - 07.2014

Ph.D. - Wireless Communication

Ohio State University

Master of Science - Computer Networking And Telecommunications

INGESUP/ PARISTECH

Bachelor of Science - Networks & Telecommunications

Université Montplaisir Tunis

High School Diploma -

LYCLOMOMA
JEAN DE DIEU NANISSOU