Jean Duckson Saint Martin
Port Saint Lucie ,FL
Summary
Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Senior Sales Account Manager
Fiorella Insurance Agency
Stuart, FL
01.2018 - 02.2022
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Implemented effective sales strategies for improved market penetration and client satisfaction.
- Expanded client base through targeted outreach and networking events.
- Streamlined account management processes for increased efficiency and productivity.
- Mentored junior sales team members, fostering a culture of continuous improvement and professional .
- Communicating and coordinating with internal teams to deliver solutions.
Licensed Health Insurance Agent
Fiorella Insurance Agency
Stuart, FL
07.2017 - 01.2018
- Enhanced customer retention through effective relationship-building and follow-up strategies.
- Influences customers to buy Florida Blue Health, Dental, Supplemental Insurances
- Grow a book of new business clients via telephone, face to face networking, grassroots events, direct mail and other lead sources.
- Explain policy benefits so clients can make most informed decisions.
- Solve customers' needs.
Respond to clients' questions.
Supervisor
Universal Protection Services
Fort Lauderdale, FL
01.2015 - 07.2017
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Health Insurance Brokers
Self Employed
02.2022 - Current
Education
Medicine (Pre-Medicine)
Utesa University
Dominican Republic Radiologist
Florida National University
Hialeah, FLSkills
- Staff Management
- Schedule Development
- Training and Mentoring
- Team Building
- Problem Solving
- Time Management
- Decision Making
- Leadership Abilities
- Audit Reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Health Insurance Brokers
Self Employed
02.2022 - Current
Senior Sales Account Manager
Fiorella Insurance Agency
01.2018 - 02.2022
Licensed Health Insurance Agent
Fiorella Insurance Agency
07.2017 - 01.2018
Supervisor
Universal Protection Services
01.2015 - 07.2017
Medicine (Pre-Medicine)
Utesa University
Radiologist
Florida National University