Jeanelle Gonzalez
San Diego,CA
Overview
10
10
years of professional experience
Work History
Caregiver, Special Needs
Grossmont Gardens Memory Care
09.2024 - Current
- 5 + years in Provided personalized care and support to residents with special needs also skilled in providing structured support.
- Assisted in daily living activities, ensuring comfort and safety of residents.
- Developed and implemented individualized care plans in collaboration with healthcare teams.
- Monitored resident health and behavior, reporting changes to appropriate staff.
- Calm , patient communication to mange emotional and behavioral concerns.
- Strong ability to build trust, observe and document behavior changes, and maintain a safe , supportive environment .
- Trained new staff on caregiving techniques and best practices for special needs care.
- Prepared meals and snacks and fed clients.
Member Services Representative
Planet Fitness
07.2021 - Current
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Monitor building security and safety by performing such tasks as locking doors after operating hours
Catering Staff
California Fiestas
10.2015 - Current
- Arrange tables and decorations according to instructions.
- Provide caterers with assistance in food preparation or service.
- Serve food and beverages to guests at banquets or other social functions.
Sandwich Artist
Subway
11.2019 - 10.2020
- Greet customers and ascertain what each customer wants or needs.
- Clean food preparation equipment, work areas, and counters or tables.
- Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
Shift Leader
Jack in the Box
06.2017 - 11.2019
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Establish standards for personnel performance and customer service.
Education
HS Diploma -
San Diego High
01.2022
Skills
- Communication
- Teamwork and collaboration
- Problem Solving
- Creativity
- Professionalism
- Strong work ethic
- Wheelchair transfers
- Emotional support
- Relationship building
- Intellectual disability awareness
- Patient care techniques
- Safety awareness
- Documentation and reporting
- Stress management
- Individualized care planning
- Behavior management strategies
- Routine development
- Personal care assistance
- Safe food handling
- Table bussing
LANGUAGES
English - Fluent
Spanish - Fluent
Timeline
Caregiver, Special Needs
Grossmont Gardens Memory Care
09.2024 - Current
Member Services Representative
Planet Fitness
07.2021 - Current
Sandwich Artist
Subway
11.2019 - 10.2020
Shift Leader
Jack in the Box
06.2017 - 11.2019
Catering Staff
California Fiestas
10.2015 - Current
HS Diploma -
San Diego High