Jeanette Arzate`

• Answered phone promptly and directed incoming calls to correct offices.
• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.

• Oversaw student enrollment processes.
• Ensured all students' scholarship records were current and accurately maintained.
• Verified and updated student scholarship information.
• Developed and maintained comprehensive student records in compliance with state regulations.
• Coordinated communication between administration, faculty, and parents regarding student registration updates.
• Implemented data management strategies to improve efficiency of record-keeping systems.
• Tracked and managed all incoming scholarship payments from Step Up for Students to ensure timely and accurate quarterly payments for each student.
• Monitored and reconciled Step Up For Students disbursements to confirm receipt of quarterly payments for all enrolled students.
• Responsible for ensuring the school remains in compliance with Florida Department of Education (FDOE) requirements. Duties include renewing and updating all necessary documentation, maintaining accurate records, and preparing and organizing materials for audits.

Customer service, driving sales, and store operations, which include directing staff, managing front-end and back-end tasks like opening/closing, and ensuring the store is clean and well-merchandised. They also play a key role in training and coaching associates on customer service standards and operational procedures.