Jeanette Garcia
Sylmar,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Montrose Academy
04.2021 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Science - Health Administration
California State University - Northridge
Northridge05.2024
Associate of Arts - General Studies
Los Angeles Mission College
Sylmar, CA06.2022
Skills
- Google Drive
- Customer Relations
- Time Management
- Reminder Calls
- Google Docs
- Office Administration
- Call Answering and Routing
- Telephone Skills
- Reception Desk Management
- Billing and Payment Processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Montrose Academy
04.2021 - 07.2023
Bachelor of Science - Health Administration
California State University - Northridge
Associate of Arts - General Studies
Los Angeles Mission College