Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeanette Garrett

Colstrip,MT

Summary

Compassionate professional with experience in customer service and teamwork. Skilled in conflict mediation and maintaining safety standards, ensuring a positive living experience for residents. Eager to leverage relationship-building strengths to enhance community engagement.

Overview

11
11
years of professional experience

Work History

Resident Assistant

Heritage Living Center
Ashland, Montana
05.2022 - Current
  • Assisted elders in daily activities.
  • Played games with residents, to help with their creative side and to keep skills sharp.
  • Monitored common areas to ensure a safe and welcoming environment for all residents
  • Mediated conflicts between residents to promote a harmonious living experience.
  • Maintained accurate records of resident interactions and reported concerns to supervisors.
  • Completed routine rounds, checking with residents to meet care needs.
  • Aided residents with ambulation or walker, cane and wheelchair use.
  • Monitored assigned areas for cleanliness and security purposes.
  • Transported residents to activities and meals.
  • Developed positive relationships with all members of the residence hall community.

Store Manager

Family Dollar
Hardin, Montana
02.2017 - 03.2018
  • Supervised daily store operations and ensured compliance with company policies.
  • Managed inventory levels and conducted regular stock audits to maintain product availability.
  • Trained and mentored staff on customer service techniques and operational procedures.
  • Coordinated scheduling for team members to optimize staffing during peak hours.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Conducted safety inspections and enforced compliance with health regulations in the store.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.

Store Manager

Town Pump Incorporated
Hardin, Montana
08.2014 - 02.2017
  • Supervised daily store operations and ensured compliance with company policies.
  • Managed inventory levels and conducted regular stock audits to maintain product availability.
  • Trained and mentored staff on customer service techniques and operational procedures.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Monitored sales trends and adjusted inventory procurement based on demand patterns.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.
  • Maintained accurate records of employee performance reviews.

Education

Bachelor of Arts - Education

Univerity of Montana
Missoula, MT
05-2001

Skills

  • Resident monitoring
  • Conflict mediation
  • Record keeping
  • Daily activity assistance
  • Safety inspections
  • Customer service
  • Staff training
  • Effective communication
  • Problem solving
  • Relationship building
  • Attention to detail
  • Social engagement
  • Time management
  • Collaborator
  • Group facilitation
  • Medical office administration
  • Resolution-oriented
  • Ethical standards
  • Problem-solver

References

  • Brad Thompson 406-369-2620 Owned Thompson Distributing - Boss and Friend
  • Michelle Peterson 406-381-5658 Co-owner of Peterson Glass - Friend
  • Greg Wagner 406-665-2613 Owner of Wagner Water - Boss and Friend

Timeline

Resident Assistant

Heritage Living Center
05.2022 - Current

Store Manager

Family Dollar
02.2017 - 03.2018

Store Manager

Town Pump Incorporated
08.2014 - 02.2017

Bachelor of Arts - Education

Univerity of Montana

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