JEANETTE HOLLEY
MEMPHIS,TN
Summary
Meticulous and results-oriented Legal Assistance Specialist with 15+ years experience in providing Administrative support, managing office operations and preparing documentation. Well versed in overseeing client communication, coordinating emails and research. Adept at ensuring regularity compliance, maintaining data security and collaborating remotely.
Overview
19
19
years of professional experience
Work History
Legal Assistant Specialist | Customer Service
Dinkelspiel, Rasmussen & Mink PLLC
Memphis, TN
09.2024 - Current
- Increased legal efficiency by supporting attorneys in managing debt collection cases monthly, accelerating judgment enforcement
- Streamline legal process by preparing and filing legal documents, ensuring 100% compliance rates
- Conduct asset searches to identify consumer assets, enhancing recovery efforts
- Engage with homeowners to collect dues, maintaining positive relationships
- Maintain detailed records of collection activities, ensuring up-to-date and accurate data
- Prepared and scanned documents for Database entry, for easy access
- Maintained electronic files for clients as well as hard file copies for legal purposes
Administrative Assistant | Data Entry Clerk
Mendelson Law Firm
07.2006 - 08.2024
- Oversee information with databases by utilizing management systems and regularly updating information to maintain legal compliance
- Scanned documents for database entry to maintain essential organizational records.
- Maintained electronic files for clients as well as hard copies to help protect sensitive information
- Handled preparation and processing of client demand letters.
- Supply administrative support by maintaining effective communication, scheduling meetings, and managing correspondence
- Performing data review and clean-up processes
- Conducted secure follow-up emails to acquire clarification on missing or erroneous data from the clients
- Conducted training sessions for new hires on database fundamentals.
- Supported remote collaboration by leveraging Zoom and Skype for professional engagements.
- Proficient in managing and coding files.
- Processed and recorded lien data following judgment preparation.
- Facilitated client communication by managing affidavit distribution through digital platforms.
- Executed data collection tasks through Google-based research.
- Communicated with court officials to confirm judgment updates.
- Evaluated credit reports to determine accurate addresses.
- Maintained accurate legal records by recording docket numbers.
Education
Certificate in Administrative Assistance -
Southwest Technical College
Memphis, TNSkills
- Customer service
- Electronic filing
- Client relationship
- Word Processing
- Microsoft Office
- Detail orientation
- Triage & Problem solving
- Email communication
- Document Scanning
- Phone etiquette
- Training & mentorship
- Document preparation
- Correspondence preparation
- Data management
- Legal compliance
- Virtual assistance
- Research
- Filing & organization
Timeline
Legal Assistant Specialist | Customer Service
Dinkelspiel, Rasmussen & Mink PLLC
09.2024 - Current
Administrative Assistant | Data Entry Clerk
Mendelson Law Firm
07.2006 - 08.2024
Certificate in Administrative Assistance -
Southwest Technical College