Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern

Jeanette Jacobo

Westminster,CA

Summary

Proven track record in enhancing customer satisfaction and streamlining order processes at Specialty Apartment Supply. Skilled in customer service and problem-solving, demonstrated by efficiently handling inquiries and optimizing shipment operations. Fluent bilingual with a focus on achieving results through critical thinking and active listening. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Specialty Apartment Supply
02.2024 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Warehouse Worker

Specialty Apartment Supply
03.2019 - Current
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Packer

Nellson Nutraceutical LLC
11.2021 - 10.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Packed, weighed and shipped items per customer specifications.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.

Education

High School Diploma -

Huntington Beach Adult School
Huntington Beach, CA
06.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Order Fulfillment
  • Fluent Bilingualism
  • Money handling abilities

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Specialty Apartment Supply
02.2024 - Current

Warehouse Packer

Nellson Nutraceutical LLC
11.2021 - 10.2022

Warehouse Worker

Specialty Apartment Supply
03.2019 - Current

High School Diploma -

Huntington Beach Adult School
Jeanette Jacobo