JEANETTE JOHNSON
Buffalo,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Mill-Tex Sportswear Company
03.2022 - 03.2023
- Open Customer accounts
- Assist customers placing orders, processed orders and maintain customer accounts
- Oversee customer financial accounts and process adjustment.
Customer Service Agent
National Grid Depew
10.2019 - 10.2021
- Open Service accounts
- Provide service, service information and resolve service problems
- Maintain Customer records, process payments.
Election Inspector
Erie County Board of Elections
08.2010 - 11.2014
- Open close voting poll
- Assist voters in every phase of voting process
- Canvass ballot reports.
Education
MA/MOA
ECC North
Williamsville, NY04.2016
Skills
- Customer Relations
- Call Center Operations
- Administrative and Office Support
- Customer Account Management
Timeline
Customer Service Representative
Mill-Tex Sportswear Company
03.2022 - 03.2023
Customer Service Agent
National Grid Depew
10.2019 - 10.2021
Election Inspector
Erie County Board of Elections
08.2010 - 11.2014
MA/MOA
ECC North
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