Jeanette Metz
Bullhead City,AZ
Summary
Accomplished Shift Manager at CLK with a proven track record in enhancing team efficiency and customer satisfaction. Expert in conflict resolution and cash handling, demonstrating exceptional professional conduct and empathy. Achieved significant reductions in waste and costs, ensuring safety and compliance during critical incidents. Skilled in fostering positive environments and managing inventory levels effectively.
Overview
6
6
years of professional experience
Work History
Cashier
JIB
09.2024 - Current
- Cultivated enduring customer relationships to boost ongoing sales.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Ensured a consistently clean and organized facility.
- Ensured smooth operations by providing backup to various departments during peak times.
Front Desk Supervisor
Lodge On The River
07.2018 - 02.2020
- Coordinated daily tasks for team.
- Addressed guest issues effectively with tact.
- Handled payment transactions accurately.
- Handled corporate event bookings proficiently.
- Managed inter-departmental communication to address all guest requirements.
Shift Manager
CLK
02.2020 - Current
- Maintained company values while managing difficult customer interactions.
- Ensured smooth team integration through comprehensive onboarding.
- Promoted a positive work environment through open communication and constructive feedback.
- Boosted group efficiency by assigning tasks and giving clear directives.
- Monitored team performance to maintain excellence in food and service.
- Reduced waste and costs by effectively managing inventory levels.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Maintained compliance with company values when addressing customer concerns.
Education
Dental Assisting
Kaplan College
Palm Springs, CA05.2014
Skills
- Effective Time Management
- Cleaning and sanitizing
- Proficient in Cash Handling
- Professional Conduct
- Conflict resolution
- Customer Care
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
JIB
09.2024 - Current
Shift Manager
CLK
02.2020 - Current
Front Desk Supervisor
Lodge On The River
07.2018 - 02.2020
Dental Assisting
Kaplan College
Similar Profiles
Rhett SauersRhett Sauers
First Mate F/V Singularis at Lighthouse JIB CorporationFirst Mate F/V Singularis at Lighthouse JIB Corporation
Zachary NdunguZachary Ndungu
Social Media Marketing at Jib Square FoundationSocial Media Marketing at Jib Square Foundation
Cihan Efe ÇelikCihan Efe Çelik
Freelancer QA Tester at JIB GAMES QA TesterFreelancer QA Tester at JIB GAMES QA Tester